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I requested a payout, nothing happened. Then days later I reported in live chat and what was the end of the song? I got no answer but my account is blocked in one fell swoop. Emails are no longer replied to and the livechat ignores you and says just write an email. Nobody helps you do what you want with the customers

Hello Togo

Thank you for writing it here. I also play at Locowin Casino. Then I won't play there anymore. Thanks again for your info.

lg

Rosi

I can only advise against everyone

If they don't communicate with you, then I think it's the right time to submit a complaint.

I have already done this here and at MGA

But if you look at the cases here, Lococasino doesn't answer any of these either. I think the authorities in Malta will not deal with a payout of 300 € either, it is just desperate

Update after I showed them the email that I reported it to the authorities in Malta. They paid out within 1 hour. Account is still closed, but I'm no longer interested

Wow, so it helped! Anyway, this a terrible behaviour from the casino.

Hello, good afternoon Daniel

I have a problem with locowincasino.

I've been withdrawing money for a week but I haven't received it yet.

Can you help me maybe?

Make pressure, report it to the MGA, show them the email and annoy them every day where your payout is. That finally helped me, but I had to wait a long time

Thanks Togo

What is the MGA?

How long have you waited?

Did you have any money

WHERE can I find the MGA?

https://www.mga.org.mt/support/online-gaming-support/

About 8 days but I really put pressure on them, they also blocked my account in between

But here you have to write in English

Thank you for support the community, Togo1988 ??

I know how it is when you are looking for help and how Locowin feels ??

How long did it take (in total), till casino pay you the win, please?

THANK YOU, I'll try

Togo, did you get money?