Was that Elegro or Niko as niko did take the payment.

Mine don't either they just send letters which takes almost two weeks to arrive no wonder it's past the days of chargeback for me I spend most of my time awaiting communication.

I've emailed, they don't respond.

So I emailed them both, Elegro got back to me quicker saying they don't recognise me as a customer bla bla bla I then sent several emails back and forth but they insisted they have nothing to do with Niko technologies even though we all know they do! Niko only responded a few days ago saying for me to reach out to the merchants which 2 of them are totally unreachable or to go through my bank which I can't as it's past 120 days.

We should put a case together and send it to Coffezzila. It will reach even more people.

Where did u contact them?

Anyone know something about:

-streamingdotshop

-sand tech services

-metond ltd

[email protected]

Oh right I was hoping Niko technologies would be more helpful since their name is on everyones bank statements it's infuriating how they can come back with contact the merchant.

Hi,

Did you find any contact information for Zinzipay?

Thanks in advance

For KTM? did not know they were connected to niko

Oh no sorry I didn't see that you asked about that just assumed it was from my last post. It's [email protected]

I see then i had the correct one already but got the following answer 1 week ago and no refund:

"Thank you for reaching out. We have reviewed your concerns and wish to clarify the following:

The transaction descriptors associated with your purchase are assigned in accordance with standard payment processing protocols. While descriptors may vary slightly due to banking systems and intermediary processing, they remain compliant with the relevant regulations. We do not manipulate or misrepresent transaction details, nor do we engage in any form of transaction laundering.

Our company operates as a cryptocurrency exchange and does not function as a payment processor for third parties. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded. Our transactions are also correctly categorized and fully compliant with Mastercard and VISA regulations. 

All transactions processed on our platform require explicit authorization by the customer through their banking institution. Please be informed that cryptocurrency transactions are irreversible, and once the exchange is completed and cryptocurrency is delivered on the blockchain, we hold no liability for how those funds are used."

Oh that's shocking I got similar but good will gesture at the end the only difference I see here is your from another country it may be different rules but not good that they haven't helped you.

I had the same answer and I'm also Swedish. I sent a follow up email pushing on the KYC bits and other shady things with the help of ChatGPT and I got refunded as a good gesture just like Waldo said. It was just €50 though but still. Hope this helps

If anyone has any info about the following, it would be greatly appreciated. Most of these are too old for chargeback route but with the new information that has been popping up and the media catching up on it, I would like to try to put some pressure on again.

Nigeria Merchants:

adosunglog construction

sambo b. gyel ltd

st juvictech nigeria

sophia company enter

torad investments co

ihahul nigeria limited

temmy ranch 1960 ltd

alkarams trust and m

mega super store nig

sunshine amadi busin

automata systems tec

cecureintelligence

arc*figg africa tec

zee global venture

pure green energy en

seal ryde

gus merchandise co.

grossvend nigeria lt

b.g.b nigeria limite

Zambia merchants:

zamtransact services

Estonian merchants:

gamerkey.store

gamerkey

bulleskins

Turkish merchants:

www.radiantredeems.com

www.giftinggenie.io

Cyprus merchants

thegamediscovery.com

thegamecoast

GB merchants:

GamingStore

colibrico

designnow

Polish merchants:

vmgames

merita

Arab emirates merchants:

pay2assist dynamics

I have merita, I honestly do not know if it’s correct but I linked it to an internet provider in Poland! I have filed chargeback against these so we shall see what the outcome is!

Very interesting. Would be super grateful if you could let me know if you get any new information from the chargeback

Hi ash1303

I don't want to put a downer on your expectations but just to let you know I had exactly the same conversation with Halifax bank. I then sent all of the transactions (approx 40 in total) and evidence and after a week they said they were refusing to raise them as there were far too many and were also closing my account!!