Hello good afternoon, I wanted to report this Kinbet casino, I created an account and when I asked for a withdrawal the problems arose, I asked to withdraw 380 euros and they even closed my account, alluding to my addiction to gambling when I have never communicated this fact to them. If I requested my withdrawal, which I had made, I think they have scammed me. You ask for a withdrawal and they close your account.

Please stay away from that casino, it smells really bad and they kept my money.

This is careful

The casino is not even answering anymore. Please, I would like to know all the steps to take.

Hi there!

The review of this casino is nearly ready for posting. I am not sure if it is helpful for a recently reviewed casino, so I hope you do not mind if I ask a few questions.

Even if the casino staff decides that gambling harms you, I would expect a careful explanation of the events to come, including the withdrawal.

Could you please let me know when the withdrawal was made and when your account was closed?

That is a decision of the casino's own free will because I have not communicated anything to them, but if they close my account, they can do whatever they want, but they must return the money that was in the account, since they do not care if I have a gambling addiction or not.

They unilaterally closed it on Sunday.

And they close it just when you make a withdrawal, which by chance, while I was depositing, they didn't make any comment about it.

They closed it unilaterally citing my problems with the game, something I never comment on.

They closed it on Sunday.

Well, I see now.

Let's keep aside the reason for closing the account. Perhaps the situation isn't as dire as it seems. Regardless, it doesn't seem like a conducive environment for play.

We should concentrate on the withdrawal. According to what I understand, you have yet to receive the funds from your closed casino account, and nobody has given you any advice regarding when or if you will receive the remaining amount.

If this is correct, then I would certainly start complaining officially. If you like the idea, I suggest you go through this guide ??

I'll help you out with details if you want; just let me know.

Radka, we cannot ignore the reason why they closed my account, as it is false and has no basis. They have refunded my withdrawal, but they have kept the money in the account when they closed my account.

No, of course not.

Still, unless neither you nor I have a valid explanation for the casino's decession, it makes no sense to speculate; instead, I'll leave that to the complaint.

Do you agree you should submit one? Did you read the guide I sent to you, please?

To me, the complaint just seems like the best thing to do.

How do I make it Radka?

To file a complaint, just follow this link and let us know how it goes.

Confirmed kinbet casino is a scam, they close your account unilaterally without reason and without explanations, very confirmed.

Hi, my first question I wanted to ask was what was the casino's reason for doing this. But I see you didn't find out anything. Did you try to write them an email saying that you would like to know why this happened? Did you have any money in your gaming account and did you try to withdraw it?

They don't answer you why they closed the account, they only tell you that the matter has been transferred to the corresponding department and has been like this for a month and if there was money in the account they are scammers.

So if you have money in your account, you wouldn't be interested in filing a complaint if you don't know why the casino blocked your account?

Yes, of course it is already set.

I hit a jackpot and received my payout the next day. Couldn’t be happier with this casino!

Hello. I deposited 2 amounts into my account. 500 and 350 CZK. The money was taken from my account but it was not loaded into the CASINO. Why??? So where is my money???

This casino is a scam and it scams its players as has been my case and don't give it any more thought.

Hi.

I'm afraid no one who is not a casino employee will tell you where your deposits are. Have you tried their support or your payment provider? I would start there if the situation hasn't been resolved in the meantime.