Hi Radka. . I have made an account on mystake
com and submitted a final verification video. I received an SMS from swedbank Hello, we suspect fraudulent transactions on your bank card with the last four digits 2969. Please call 08-58595222 immediately. Greetings Swedbank and Sparbankerna. The old card that I put the money in is blocked and now I have sent them an email that my card is blocked and that I will get a new card tomorrow before this I had sent in 2 videos with all my information that they needed now I hope they get in touch with me and understand my situation, I thought I would send them a new verification video with my new card tomorrow and the information that you need to say in the video in English. I actually want to deposit 20 euros with my new card so they can see that the deposit is with the new card, but can't do anything as my account is frozen as it is verified with my old card which is blocked. I chatted with them in the live chat but they can't say anything about how their kyc works. I just want to be honest with them on the live chat and kyc. I have shown them the sms from swedbank on the live chat but they have nothing to say and then I sent this sms from swedbank to mystakes kyc so they know about this. What do I do if they don't write back I can log in to my mystake login and get to their site but I can't bet or do anything else as it says my account is under verification. Should I send another verification video with my new card tomorrow? Have told kyc on mystake what happened to me but get no reply. The live chat couldn't help me as they say we have no contact with their kyc. I hope all goes well. How long does a kyc video verification take? I'm worried that I won't be able to make any withdrawals despite the 3200 euros I have in my gaming account, quite a lot of money. They have sepa payout but as I said right now I can't do anything it seems or maybe it's that it takes time with the video verification? Some in here say it can take up to 6 months, which I think is strange. All my details are approved only video verification remains which I have submitted. Now it's just the new card that I'm worried about because I haven't put any money in with that card. What do you think I should do since my account is frozen?, but that I can still log in and see my money but not bet or do anything else on their website when I'm logged in. I have not made a withdrawal of 3200 euros yet. Hope you can help me. I got a reply from them today on kyc mystake they said this Greetings,
Relevant team has reviewed your video, but since credit card numbers are not visible, they requested to resend it. Please make sure that we can see the first 6 and last 4 digits of the credit card
Best Regards,
Kylie
Mystake KYC Team
But I have written to them about this and told kyc mystake regarding the card which is now blocked because I was exposed to fraud I want to be honest with them and not lie I wrote like this to kyc and the question is if they want to see my old master card that is blocked that I deposited the money with or the new card that I received? Haven't received an answer to that. Do you think you should send in a new video verification tomorrow, this is how I wrote to them: Hi Kyc. My bank has sent me an sms you can translate this in google translate. Its in swedish
Hello, we suspect fraudulent transactions on your bank card with last four digits 2969. Please call immediately 08-58595222 . Greetings Swedbank and Sparbankerna......Hi Mystake. now something has happened with my mastercard. Someone has succeeded in withdrawing money from my account with my mastercard with which I deposited money with you, I called my bank Swedbank and they told me that they have to block my card and they have done so. I will get a new card tomorrow or Thursday I have sent a video verification with the old card and received all my other documents are approved for me to withdraw. What do we do now? for example, I can't make another small deposit with my new card that I'm going to get so that you can see that I've deposited money with that new card i will get I'm completely honest with you and have nothing to hide. my account is frozen with you, the documents about my bank account and everything else is as it should be as well as the ID and its me at the video verification. How will we solve this now? Idont wont to lie for you because iam an honest guy should I sent a picture with my new card front and backside and then a new video verification too you or how should we do iam in shock now my self i must go to the police station and make a police report My card which I have deposited at you is blocked. Im sorry for this i hope u belive in me it was a company tiktok dublin ho have made withdrawals from my account for 161 euros. Best regards ?zkan omerov .Had good radka.we hear from mvh ?zkan
Hej radka. . Jag har gjort ett konto p? mystake
com och skickat in ett sista verifiering video. Jag fick ett sms ifr?n swedbank Hej, vi misst?nker bedr?gliga transaktioner p? ditt bankkort med fyra sista siffror 2969. V?nligen ring genast 08-58595222. H?lsningar Swedbank och Sparbankerna. Det gamla kortet som jag satte in pengarna ?r sp?rrat och nu har jag skickat in ett mail till dom att mitt kort ?r sp?rrat och att jag kommer att f? ett nytt kort imorgon innan detta hade jag skickat in 2 videon med alla mina uppgifter som de beh?vde nu hoppas jag att dom h?r av sig till mig och f?rst?r min situation t?nkte skicka in en ny verificaton video med mitt nya kort imorgon till dem och de uppgifterna som man beh?ver s?ga i videon p? engelska. Jag vill egentligen s?tta in 20 euro med mitt nya kort s? att dom kan se att ins?ttningen ?r med det nya kortet, men kan inget g?ra d? mitt konto ?r fryst i och med att det verifieras med mitt gamla kort som ?r sp?rrat. Jag chattade med dom i livechatten men dom kan inte s?ga n?got om hur deras kyc jobbar. Jag vill bara vara ?rlig mot dom p? livechatten och kyc .Jag har visat dom smset ifr?n swedbank p? livechatten men dom har inget att s?ga och sedan skickade jag detta smset ifr?n swedbank till mystakes kyc s? att dom vet om detta. Vad g?r jag om dom inte skriver tillbaka jag kan logga in p? mitt mystake login och kommer in p? deras sida men jag kan inte betta eller g?ra n?got annat d? det st?r att mitt konto ?r under verifiering. Ska jag skicka ett nytt verifierings video med mitt nya kort imorgon? Har ber?ttat f?r kyc p? mystake vad som h?nt mig men f?r inget svar. Livechatten kunde inte hj?lpa mig d? de s?ger att vi inte har n?gon kontakt med deras kyc. Jag hoppas att det g?r bra. Hur l?ng tid tar en kyc video verificaton? Jag ?r orolig att jag inte kommer att kunna g?ra n?got uttag det ?r trotsat 3200 euro som jag har p? mitt spelkonto, r?tt mycket pengar. Dom har sepa utbetalning men som sagt just nu kan jag inte g?ra n?got verkar det som eller kanske ?r det s? att det tar tid med video verificationen? Vissa h?r inne s?ger att det kan ta upp till 6m?n vilket jag tycker ?r konstigt. Alla mina uppgifter ?r godk?nda bara video verificaton ?terst?r som jag har skickat in. Nu ?r det bara det nya kortet som jag ?r orolig f?r f?r jag har inte satt i n?gra pengar med det kortet. Vad tycker du att jag ska g?ra i och med att mitt konto ?r fryst?, men att jag ?nd? kan logga in och se mina pengar men inte betta eller g?ra n?got annat p? deras hemsida n?r jag ?r inloggad . Jag har inte gjort n?got uttag p? 3200 euro ?nnu. Hoppas ni kan hj?lpa mig. Jag fick ett svar av dom idag p? kyc mystake dom sa s? h?rGreetings,
Relevant team has reviewed your video, but since credit card numbers are not visible, they requested to resend it. Please make sure that we can see first 6 and last 4 digits of the credit card
Best Regards,
Kylie
Mystake KYC Team
Men jag har skrivit till dom om detta med och ber?ttat f?r kyc mystake ang?ende det kortet som nu ?r sp?rrat f?r att jag utsatts f?r bedr?geri jag vill vara ?rlig mot dom o inte ljuga jag skrev s? h?r till kyc och fr?gan ?r om dom vill se mitt gammla mastercard som ?r sp?rrat som jag satte in pengarna med eller det nya kortet som jag f?tt? Har inte f?tt svar p? det. Vad tror du ska skicka in ett nytt video verificaton imorgon s? h?r skrev jag till dom:Hi Kyc. My bank have sent me an sms you can translate this in google translate. Its in swedish
Hej, vi misst?nker bedr?gliga transaktioner p? ditt bankkort med fyra sista siffror 2969. V?nligen ring genast 08-58595222. H?lsningar Swedbank och Sparbankerna......Hi Mystake. now something has happened with my mastercard. Someone has succeeded in withdrawing money from my account with my mastercard with which I deposited money with you, I called my bank Swedbank and they told me that they have to block my card and they have done so. I will get a new card tomorrow or Thursday I have sent a video verificaton with the old card and received all my other documents are approved for me to withdraw. What do we do now? for example, I can't make another small deposit with my new card that I'm going to get so that you can see that I've deposited money with that new card i will get I'm completely honest with you and have nothing to hide. my account is frozen with you, the documents about my bank account and everything else is as it should be as well as the ID and its me at the video verificaton. How will we solve this now? Idont wont to lie for you because iam a honest guy should I Sent a picture with my new card front and backside and then a new video verificaton too you or how should we do iam in shock now my self i must go to the police station and make a police report My card wich I have deposit at you is blocked. Im sorry for this i hope u belive in me it was a company tiktok dublin ho have made withdrawls from my account for 161 euro. Best regards ?zkan omerov .Hade bra radka.vi h?rs mvh ?zkan
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