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Safety Index:Very high
Bet365 Casino Logo
Safety Index:Very high
Vulkan Vegas Casino Logo
Safety Index:Very high
Ninja Casino Logo
Safety Index:Very high
Speedybet Casino Logo
Safety Index:Very high
Paf Casino Logo
Safety Index:Very high
Optibet Casino Logo
Safety Index:Very high
Mecca Bingo Casino Logo
Safety Index:Very high
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Safety Index:Very high
Betika Casino Logo
Safety Index:Very high
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Casino Guru
We want players to understand gambling.
8 hours ago
Fast, secure payments make it easy to enjoy the games. The support team is responsive and friendly, adding to the overall positive experience.
  • Friendly customer support
  • Good Visual
8 hours ago
Deposits and withdrawals are processed swiftly, which I greatly appreciate... It's reassuring to know my funds are handled efficiently..
It's subtle but definitely makes me feel appreciated..
  • i appreciate it
  • deposits and withdrawals are swift
8 hours agoOriginalTranslation
Thanks to the diverse and secure payment options, deposits and withdrawals are hassle-free. The support team is always quick to help, and I've never had a problem. Great games!
  • fast payouts
  • The visual representation is good
Automatic translation:
9 hours ago
I got a no?deposit bonus that actually cleared the wagering easily,,and withdrawals were smooth,,that trust made me deposit more with confidence. And deposits are instant!
  • quick wagerinng
  • instant deposits
  • smooth withdrawals
9 hours ago
Lucky7even live dealer games bring the real casino feel right to my living room..I've since enjoyed numerous promotions that keep the excitement alive. Their VIP loyalty tiers unlocked perks faster than any other casino I’ve used.
  • very good game
  • enjoyable
  • keeping the excitement
21 hours ago
I have a theory about casinos that don't make responsible gaming tools available. If a casino doesn't make it easy, it's because they don't have the best interest of the player in mind, which then should give a person pause before assuming everything else is run ethically. I played, had some luck, made a modest withdrawal and then decided to take a week long break. According to their terms and conditions this is as easy as contacting support and they will happily oblige, so I decided to test that. I've been here before with this particular brand, so I contacted chat who said no problem BUT your "VIP" agent will get in contact with you we can't do anything.

Needless to say this didn't happen other than my "VIP" agent sending me an email offering bonuses. I just have to contact him via WHaTSapp! Yay! I've dealt with this kind of thing too many times so after two days of following up with chat and challenging the notion that they "easily offer responsible gaming tools because they care so much about their customers" the chat agent finally agreed my request had been clear and ignored so he manually blocked my account. For a week I thought, but no. Turns out if I want to unblock the account I need to write a detailed letter explaining why I wanted to "close" my account and do I take responsibility for my gambling. As if my request to take a week break and block my account, that was ignored, demonstrated that the problem was me.

Obviously I'm not going to bother with this casino any further. Places like this put on a facade of fairness and integrity, but when it comes down to it, they want you to keep playing no matter what, because they know eventually you will lose. Instead of supporting responsible gaming they make it difficult and punitive. This is happening a lot I've noticed in the industry, and it's tiresome. I vote that those of us that like to play online stop rewarding casinos like this. I know I've had enough.
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yesterday
This is the worst casino i have played aming 100s casino account i have.. they make their own new rules to make us suffer. I am from Canada and they dare to do that. I am wondering how they are cheating the customer from other countries
  • Nothing new
  • Slow deposit processing
  • Worst casino for customer support
  • Fake promotions
  • Welcome bonus wasnot rewarded
  • Withdraw not processed for 2 weeks and cancelled
  • I donot know how casinogiru rate them "high"
yesterday
Terrible casino run by an incompetent and careless man. My deposit was not credited to my player account and despite reporting it, no one has bothered to fix it even the next day! I don't think anyone deposits to be playing in maybe few days?? This is still a new casino that barely has any customers so there is no excuse to leave such issue pending that long unless the casino is very busy. This is just pure carlesness and totally unacceptable! I requested a refund and termination of my account as I refuse to spend one more cent of my money in a casino that provides such a bad service and does not care about their customers. If they will continue their sloppy attitude, I will dispute the transaction with Revolut and also file a complaint with their main office and/or regulator. It was not too much money but that doesn't make it OK and any potential players should be aware. I do not recommend this casino.
UPDATE: Casino credited my deposit after 4 days, interestingly just after I already disputed the transaction by Revolut. My mistake I gave them the benefit of doubt and a second chance.Long story short, I ended up with money stolen from my balance and my account blocked soon after several email complaints.
Stay away!
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  • Nothing good
  • Unproffesional casino
yesterday
I applied for a withdrawal of 400 USDT from my account, but they closed my account and embezzled my money.
I registered an account with a trial mentality and made a deposit, and then I made some bets. After a few days, I realized that I had won some money. Although I usually lose before, this time I was lucky. I consulted customer service and they said it's possible to withdraw, and they replied that there's absolutely no problem. I submitted my application with a happy mood, but found out that the situation was not as they claimed. They kept asking me to wait. After waiting for several days, they finally sent me an email, but the result was a notification to close my account. I sent several reply emails, but they didn't reply at all. I was thinking that this platform should be a scam website, and I hope everyone can be careful.
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  • Selection of games
  • Casino stalls withdrawals
  • No reason to close user account
yesterday

The most important thing first: do NOT use this bookie before this case is resolved,they do not pay out winnings!

I have now had a case going on for about 4 weeks without them paying out a single penny, constant training and promises without any money coming into my account and in the end I no longer received a response to my email. When I contact them on live chat 5 days later they say that the case is listed as resolved in the system. A big red flag that they mark something as resolved when no money has been paid out.

He on chat says on 27/6 that it will be fixed asap he just needs revolutinfo. I am stating this again even though all revolutinfo was sent in on 18/6.

It has now been about another week, still no money has come in and no feedback on email
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Online casino reviews by experts and casino players

On this page, you can find an overview of the top-rated online casinos according to our own dedicated casino review team, as well as according to members of our community, who have the option to submit their casino reviews and ratings here on Casino Guru.

At the top, you will see a section with the best online casinos according to us, evaluated predominantly based on the Safety Index, which reflects the casinos' fairness and safety, as well as other criteria.

Underneath, you will see a section with casinos ranked on their User feedback, which is a score we calculate based on reviews and ratings submitted by members of our community. Underneath, you can browse all user reviews submitted on Casino Guru and learn more about any casino in our database.

Alternatively, keep reading below to learn how we review and rate online casinos, as well as how we collect and treat reviews submitted by other players.

Table of contents:

Online casinos reviewed and rated by Casino Guru experts

We review and rate all online casinos that we discover on the internet, regardless of whether they like our review or not. Thanks to this, you will find a review of virtually all casino sites on Casino Guru, helping you discover important information about any casino before playing.

We focus predominantly on the casino's safety and reliability, so that we can help you choose top online casinos that will pay out your winnings without any issues and will not try to take advantage of you in unfair ways.

Clicking the 'Expert review' button will take you to the casino's detailed review, in which you can learn everything you need to know to decide whether you should play there or look for a better online casino. In the detailed review you will find:

  • The casino's Safety Index calculated based on our review
  • The casino's pros and cons, as well as some interesting facts about it
  • The casino's bonuses
  • Supported languages
  • Available games
  • Supported payment methods
  • The casino's user reviews by members of the community
  • Detailed explanation of the casino's Safety Index
  • Forum discussion about the casino
  • Information about other casinos related to the one you are viewing

Independent casino review and rating team

Our casino reviews are conducted by an independent casino review team with more than 15 members, whose sole responsibility is collecting information about all casinos on the internet and evaluating them based on the collected data.

Thanks to this, our reviews of online casinos can remain impartial and provide great informational value, as our casino reviewers can focus solely on creating reliable reviews and nothing else.

Objective casino review methodology

The casino review team follows a data-driven methodology, according to which they gather the available information about each casino. The collected data is then used to calculate the casino's Safety Index.

Here is an overview of the factors considered in our casino reviews, which go into calculation of the Safety Index:

  • Casino size – The size of a casino, expressed as its revenues or its number of players, is one of the most important factors. The quality of many big casinos with big revenues has been proven by time and a large number of players. Additionally, their large revenues enable them to pay out big wins without any issues, while smaller sites can struggle because of their worse financial situation.
  • Complaints submitted by players – Players often complain publicly about online casinos that treat them in an unfair way or try to scam them. We take these complaints into account, deducting points from the casino's Safety Index for each justified unresolved complaint. Considered complaints include those from our own Complaint Resolution Center, but also complaints collected from other relevant websites.
  • Unfair practices and rules – If we find that a casino has fundamentally unfair rules in their Terms and Conditions or treats players unfairly, we deduct points from its Safety Index. If there are any, the casino's unfair clauses and practices are listed in its detailed review, specifically in the 'Safety Index explained' part.
  • Positive qualities – In relatively rare cases, we also add points for some positive qualities, for example for having an established network of brick-and-mortar venues or going above and beyond in terms of resolving player complaints.
  • Related casinos – Other casinos that have a relationship with the casino also influence its review. This influence can be either positive or negative, depending on relevant qualities of the related casinos, and its size depends on the strength of the relationship between casinos.
Note: You can read more about our casino review process in a dedicated article on how we review online casinos.

User feedback and reviews submitted by players

Unlike our expert reviews, the ones submitted by players come in many shapes and sizes. While there is only one Casino Guru review and rating for each casino in our database, some casinos have hundreds of user reviews that range from terrible to amazing.

When reviewing a casino, users can submit a rating on a five-point scale from Very negative to Very positive, which is very similar to a classic scale from one to five stars.

To make things easier, we calculate an overall User feedback score that ranges from Terrible to Excellent. This should get you an overview of the casino's qualities – as expressed by other player – and make it easier to compare the User feedback of two casinos. However, to get the full picture, we recommend reading the reviews and seeing what players like and dislike.

Note: We only calculate the User feedback score that have received at least 15 reviews from players. We have decided to do this, because we believe that a smaller number of reviews is too low of a sample to base any comprehensive score on, and we wanted to avoid portraying casinos with only a few reviews too positively or negatively.

Things to watch out for when reading user reviews

When reading user reviews and comparing the User feedback score, there are some things you should keep in mind, as they can skew the ratings in a positive or negative direction:

  • Many online casino players submit a negative review when they are angry with the casino, for example when they feel like they should be winning more than they are. There is a high number of negative reviews of many casinos because of this, which push their overall scores down.
  • On the other hand, some casinos consider their User feedback score on Casino Guru important, which is why they try to improve it, for example by asking their players to submit a positive review. We are doing our best to detect this and account for it, but these practices may have a positive effect on the User feedback score of casinos that do it.

As you can see, these two effects generally work in opposite directions, so they may cancel out for some casinos, but they can affect the User feedback score of some, too. That said, with how we collect the reviews and work with them, we believe that our User feedback score will give you a good idea of how players view a specific casino.

Finding the best reviewed casino

When selecting a casino to play at, you can look at our expert reviews or on reviews submitted by players. Or, ideally, you can look at both.

There are casinos that have a high Safety Index calculated based on our review process and a low User feedback score, and vice versa. This is because our evaluators and casino players generally look at different things when reviewing and rating a casino.

Our reviews

Our casino reviewers focus on fairness and safety. We want to make sure that any casino we recommend will treat players well and create a fair environment for them, without any significant unfair rules or other negative qualities. Fairness and safety are the top priority for us.

User reviews

Players rate and review casinos based on their personal experience, which may have been both positive and negative. As each of us focuses on different aspects, some reviews may be based on whether we have won or lost, whether we have communicated with a nice or unpleasant customer support representative, or many other things.

This is why individual reviews tend to be all over the place, but they can give you a great overview of which positive or negative things players experience at a casino.

Therefore, the best thing to do is to choose a casino with a high Safety Index, which also has good user reviews that praise things you want from an online casino. If you find such casino, it should be a great fit for you.

Note: If you are new to online gambling in general, we recommend you read our article on how to choose an online casino, in which we go over factors you should consider in detail.

Emphasis on responsible and safe gambling

It is extremely important to approach online gambling in a safe and responsible way. To prevent falling victim to gambling addiction, we recommend you read our article on how to gamble safely. Our section about responsible gambling and problem gambling help also contains other helpful articles about gambling addiction and other related topics.

We have already started collecting information about responsible gambling options – such as self-exclusion, betting limits, reality checks, and more – available at individual online casinos. However, because of the vastness of our database, we do not have the data collected for all casino sites. Once we have it, we will include this information in our review of each casino.

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