The player complains that he receives many emails from the casino.
1001 Bingo Casino - Player got annoyed by the emails from the casino.
Amount: €6,643,631,104
1001 Bingo Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.7
1001 Bingo Casino has a Safety Index of 4.7, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Borislav
Unregistered user
Public
5 years ago
Translation
Why do I get countless emails ?????? Every few minutes is a burden
Automatic translation:
Public
Casino Quality Specialist
Public
5 years ago
Dear Borislav,
Thanks for submitting your complaint and I’m sorry for your difficulties. Could you please answer a few questions so that I can fully understand what the issue is? Did you close your account at this casino? Also, have you ever contacted the casino regarding your issue? This casino is marked as closed in our database. I will try my best and I hope I will be able to help you as soon as possible. Thank you very much in advance for your reply.
Best regards,
Satrio
Public
Borislav
Unregistered user
Public
5 years ago
Translation
I haven't closed an account or have anything to do with it. Countless sms came from once ...
Edited
Automatic translation:
Public
Casino Quality Specialist
Public
5 years ago
Dear Borislav,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Casino Quality Specialist
Public
5 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
