The player from Australia has been accused of irregular betting pattern struggles to withdraw his winnings. We closed this complaint as the player failed to answer to our questions.
21Dukes Casino - Player’s struggling to withdraw his winnings.
Amount: A$100
21Dukes Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.6
21Dukes Casino has a Safety Index of 7.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Heidi
Unregistered user
Public
4 years ago
Anyone who has left a GOOD review has not tried to withdraw money. These absolute jokes of people are absolute SCAMMERS. Can take your money as quick as anything but get a win Nd you have 4 choices to get it, has to be over 500 5 days for a review only to be DECLINED because you betted higher than your " aloud " at a casino I slap $5 everytime and walk out with it. This game is a complete scam and wouldn’t recommend to ANYONE. Unfair play and BULLSh!t excuses
Public
PR Assistant
Public
4 years ago
Dear Heidi,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Did you play with bonus money? Have your account been verified in the casino? Can you still login into your account and is your balance still there? Also please, forward me any relevant communication with the casino to [email protected]. Thank you very much in advance for your reply.
Best regards,
Nick
Public
PR Assistant
Public
4 years ago
Dear Heidi,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
