The player from Azerbaijan was accused of bonus abuse by Allspins Casino, despite having adhered to all rules and only played allowed games. The casino withheld his balance of €873 along with his deposit, labeling him a "money launderer," which he disputed vehemently. The Complaints Team resolved the issue, confirming that the player's account and funds were reinstated after reviewing the case and finding no evidence of wrongdoing. The complaint was marked as 'Resolved' in the system.
AllSpins Casino - Player’s winnings are confiscated for alleged bonus abuse.
Amount: €873
AllSpins Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.3
AllSpins Casino has a Safety Index of 8.3, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 weeks ago
