Веселин, player from Bulgaria can’t access his account anymore.
bet365 Casino - Player’s account is blocked.
Amount: 84.1 лв
bet365 Casino
Safety Index:Very highSafety Index
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9.8
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Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Веселин
Unregistered user
Public
5 years ago
Translation
I was blocked from my account ...
Automatic translation:
Public
Head of Casino Research
Public
5 years ago
Thank you for submitting your complaint through our website. We are very sorry to hear about your troubles. Could you please provide us with more information? Did you have any money left on your account? Have you contacted the casino and asked them why your account was restricted?
Public
Head of Casino Research
Public
5 years ago
Dear Веселин,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Casino Research
Public
5 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
