Dear Dragana,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Please remember, if the casino has decided to close your account, there is not much we can do. Without you depositing any funds into your account, there is no claim to be made. I have checked terms and conditions, and this is what I found:

"BingoCanada reserves the right at all times to, and at its own discretion, to:

Decline the opening of a Customer Account and/or to close an existing Customer Account without any reason."

For the future references, I would suggest checking the list of our recommended casinos http://www.kpvfaw.com/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos, check your language and country preferences (on the top right corner of your screen). I’m afraid there is not much I could do for you at this time, if there is any additional information to support your case, please elaborate, otherwise, we will be forced to reject your complaint as unjustified. Thank you for your understanding. 

Best regards, 

Petronela

Hello

Thank you

I know there is nothing anyone can do for me, I just wanted the others to see what kind of scam this casino is. 

Thank you anyway. 

Once again Dragana, I’m sorry I couldn’t help you to resolve this case. I will reject it now as unjustified, but please, don’t hesitate to contact us if you run into an issue with any other casino in the future. Thank you.