When I tried to verify, their system gave an error saying:
your name on your ID card does not match the one on the casino.
THIS IS ABSOLUTELY WRONG AND FALSE, MY NAMES ON MY ID CARD AND IN MY CASINO PROFILE ARE THE SAME
but the casino knows this and I CANNOT LOGIN INTO MY ACCOUNT ANYMORE BECAUSE IT HAS BEEN DEACTIVATED BY THEM BECAUSE THEY KNOW THAT MY NAME IN THEIR SYSTEM AND ON MY ID CARD IS THE SAME.
For evidence you can see in the email history,
Email of customer: [personal details hidden by Casino Guru]
i can send you my ID if you want to proof that my name is [personal details hidden by Casino Guru]
When I tried to verify, their system gave an error saying:
your name on your ID card does not match the one on the casino.
THIS IS ABSOLUTELY WRONG AND FALSE, MY NAMES ON MY ID CARD AND IN MY CASINO PROFILE ARE THE SAME
but the casino knows this and I CANNOT LOGIN INTO MY ACCOUNT ANYMORE BECAUSE IT HAS BEEN DEACTIVATED BY THEM BECAUSE THEY KNOW THAT MY NAME IN THEIR SYSTEM AND ON MY ID CARD IS THE SAME.
For evidence you can see in the email history,
Email of customer: [personal details hidden by Casino Guru]
i can send you my ID if you want to proof that my name is [personal details hidden by Casino Guru]
Edited by a Casino Guru admin