if you are indian, please stay away from this casino. I am surprised how casino guru rated it high, I only went by their recommendation and got disappointed.

Half their good games do not allow indian players (razorshark, release the kraken to name a couple). Strongly advise not to play here

Dear Arpit,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I’m not sure how could I be of help. I would recommend sharing your experience in our Forum http://www.kpvfaw.com/forum, where it will be accessible and visible for more players.

Please understand, that a variety and accessibility of game providers are not managed by the casino exclusively. Several factors as the Approved Service Provider license and geolocation have a major influence.

Have you tried to communicate this issue with the casino? Thank you very much in advance for your reply. 

Best regards,

Petronela

Dear Arpit,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.