The player from Germany has lost all the winnings. We rejected the complaint because the player didn't respond to our messages and questions.
Casino Gods - Player’s winnings have been lost.
Amount: €300
Casino Gods
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.6
Casino Gods has a Safety Index of 7.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
sosta07
Unregistered user
Public
5 years ago
Translation
Didn't pay my money until I lost it.
casinogods is a parasite, rip-off, cheater.
never again will these surrendering sons get money from me.
Automatic translation:
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Sosta,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Was your delayed withdrawal caused by ongoing account verification? I will be waiting for your reply patiently.
Best regards,
Petronela
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Sosta,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Complaint Resolution Center
Public
5 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
