Congratulations man,

I saw the screenshot in your complaint, they'll pay you!

You'll reply to the authorities with the payment account and they'll pay it to your account!

You guys are all lucky, they paid you your funds leaving out only me!?

I have never withdrawn from the casino before!

Always happy to help ??

Recan97, how much is your deposit if I may ask, cus that is the amount the casino claimed they will pay you....but I think it will be unfair to do so, they should pay you your winnings.

Claim a Dispute to the offer and tell the casino to pay you your winnings and the casino should specify which bet a software error occured at??

And that shouldn't be your fault!

If I'm not mistaken, the casino offers to pay you your deposit and cancel all bets.

Bro sincerely my deposit was at least 6 months ago. So i wont remember exactly.

In the message they say the remaining funds so it means what it means.

But compared to your case, did they send you the money directly or was it you who entered your account on the site and then withdrew?

Why do you think it's the deposit they didn't say that on the email?

No it's on that it's unfair I obviously won't accept, I recover my balance my gain what I deserve..

You'll reply to the authorities with the payment account and they'll pay it to your account!

Can you explain how did you deal with that? What did you answer?

What I'm saying is that, the casino said they will restrict all player's bets and withdraw the remaining amount,and ban the player. Although I'm not sure what that means.

If you wish you can send in your crypto currency adress wallet to [email protected] or you send it to the authorities and tell them to help you foward it to the casino.

If I were you, I will ask the authorities how much does the casino intend to pay me!

Now the big problem is that before the blocking of the account I requested 3 withdrawals that I did not receive then blocking of the account and there they were not taken into account and they were not put back on the balance to be returned.

That shouldn't be a problem, they should pay you all your money!

On the live chat I am told we have checked your balance is correct, the withdrawals have been canceled and they have been returned to the balance. Completely false.

Maybe i should sent the bet history transaction history also to the license authorities?

I would certainly try that - what could you possibly lose?

Anyway, I just want o add that casinos usually do not pay winnings if any bug, glitch, or other technical error appeared during the game session, and it's usually stated in the terms that in such cases the player must report such irregularities to the casino immediately. The casino is not responsible for technical issues, the game provider is.

I know that this is not exactly the case, but I just wanted you to know that.

Hello,

Have you gotten your withdrawals?

My dear hafsat yes today in the evening finally after 5 month of WAR with 1WIN..

Congratulations!!!

They paid you all?

That is worth a celebration!!!

I'm sooo happy for you! ????????

Please find yourself a good casino to play in, if you decide to continue to play of course. ??

I was allowed to withdraw what is on the balance I had requested withdrawals before the account was unblocked, they say that the withdrawals have been canceled and they have been returned to me on the balance, I doubted it strong because my memory was good, I redid through the history of bets and I found that they are right finally..

so I feel like I've been given everything.

We must especially thank the authorities but otherwise casino guru would have closed the file by telling me that we do not accept complaints from sports betting

Yes finally after as I mentioned on my complaint months of suffering I will never come back to 1win and especially this time I will not make the mistake of not having the reputation of a casino before registering there.

The authorities have really done their job I insist that it is thanks to them and I also thank the casino guru team

We must especially thank the authorities but otherwise casino guru would have closed the file by telling me that we do not accept complaints from sports betting

RADKA thank you for all ?

Congratulations??.... bro you should do some give away ?? as a way of celebrating with you!??

Wish I can have my $520 aswell ???♂?

I thought it was $130 not knowing its had grown not until when the authorities sent me the screenshots and I found out it was $520 I played some games before the account was close!

Hi Recan97, no need to thank ??.

I am truly amazed that the authority made such a decision. ?? If you ever need help with sports betting,

you may find these sites useful:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Though, I hope you won't need it ??!

Oh no???♂?

Hafsat a Nigerian,Abdulrahaman a Nigerian aswell......I have truly fucked up?? I got its recommendation on Telegram....I played, first and second withdrawals were successful but wrong exchange rate,so I deposited in dollars to avoid complications and now i couldn't withdraw???♂?