Hello, first it would be good to find out why this happened. Did the casino tell you the reason for the block? Did you play in a casino with a bonus? Is it sports betting or did you play any slots, table games, etc.? 

I will wait for the answer. 

Casino doesn’t tell anything before restrict. I play with my deposited money.

I play in dragon tiger game

Okay and how long does it take for you to being restricted? Have you tried writing them an email to find out more? 

Also, is there money left in your gaming account that you just can't access or did the casino take your money? Maybe they are checking your gameplay and you have some investigation there, but I don't want to jump the gun and say something that might not be true. That's just my first idea. 

Dear,

My account also after 12.5 lakhs 24betting account is restricted but account login and withdrawal possible only

Now I have withdrawal done more than 8 lakhs done and to be continued

How much time taken to withdrawal

Sir call me once 9160083318

Maximum 14 days amount will be credited

Sir, this is player from karnataka, india, i won Rs.340601/- but 24betting.com will not accept my withdrawal and what can i do for this?

kindly help in this regards.

Hi, first of all I would like to warn you not to share your personal info on the forum, it can be misused. 

Regarding your problem, do the wins come from sports betting or something else? Did the casino tell you the reason why they don't want to give you a withdrawal?

Try to tell me more.

Facing the same problem

Pls let me know whether your problem is solved or not

Did you get winnings

Hi all,

I have encountered a situation where I am a player of 24betting since 2021, I was active for two months Jul & Aug 2021 after losing a good amount I quit it.

But back in Dec 2024 I deposited again, my total deposits are around 248000/- INR till June 2025.

Last deposit was of 5000/-INR and I started winning, i accumulated a total winning of 302000/- INR however as soon as it reached 300000/- INR mark they restricted me to play any game and I put for withdrawal of my winnings however my prior experience of withdrawal is maximum 48hours, but now it's been 7 days the withdrawal request is not getting accepted by cashier desk.

I have been sending them emails regarding the same and everytime I get response as "Your withdrawal request is under review at our cashier desk"

"This will be done soob"

"Please don't worry, please be patient"

I need a help and understanding whether I will get my money back or not.

The total deposit was taken from others (Borrowed) now they are behind me.

I am not understanding what to do.

I have raised a complaint with casio guru the time line set is 14 days but due to ongoing pressure from the lenders I am mentally stressed.

Need support guys.

Let me start with a friendly suggestion here, please.

Online gaming should always be taken only as a hobby you have to pay for, but of course only if you can afford it. If you come to the situation that you need to borrow money for it, you should definitely stop because it always brings more issues.

Now back to the situation you experienced. As our complaint team already explained, we are unfortunately unable to intervene before the 14-day time period passes, so if nothing happens even then, we will try to contact the casino regarding your complaint.

Hi Romi,

Thank you for the kind suggestion, I have stopped playing on any platform as I am completely empty pocket.

To complete the 14days still 1 day 2 hrs remaining.

Hope after the time period you can intervene and contact casino to get my winnings back, as I am totally in debt.

I hope so too.

The thing is that without the casino, we are unable to do much, actually. There always must be involved all three parties—the player, the casino, and us—to get the best resolution.

So, let's keep our fingers crossed. ??

Hello romi,

You have to help me out and people's money is involved, if that was only mine I wouldn't have bothered much but I need to pay people and they rigorously taking follow up.

I am not understanding what to do.

Please reply to your complaint, and then it will move forward.

Hi Romi,

I have replied to the complaint

That's excellent, thank you. Let's see what the complaint brings us.

Hello Radka,

there is no response from casino guru team on my complaint, since yesterday