I have not even played for a single penny all weekend. My 15,000 just sit there in the account. They say that the specialists will fix so I will be able to withdraw via cryptocurrency but nothing happens.

Do not understand why they do not just pay and get satisfied customers who want to play more. I will not play another crown on this page and I have informed them.

How long did it take before you even had the opportunity to withdraw via cryptocurrency after making the deposit? I do not get that opportunity yet. Support says the specialists are fixing it now! Only my VISA card is available as an option and the withdrawals bounce back all the time.

Took a week or two after I created the cryptowallet, unsurprisingly I now do not manage to pick out the rest (did not expect anything else ...)

Sometimes you wonder if it's so simple that they have shitty cash flow .. because the fact is that they still paid 4400 usd in btc, which I sold and now have in us dollars.

I sent a small Mail to E-Gaming Curacao which in turn forwarded this to the casino. May see what happens?

Is probably the right way to go, did the same, even if it takes time, in the end they have no choice. That they also force customers to pick crypto is, to say the least, fishy, it's not that they have btc stacked on top of each other in stock ????, friend is so simple that they offer the most difficult and at least liquid cash at the casino. should be able to offer iban (bank transfer) at least.

They can approve all transfers if they want, but they either sit and manually cancel all withdrawals or they have added automatic locks to fuck. I have even said that if I get to withdraw some of the money, I will play for the rest.

Have emailed cura?ao again, this company can not keep a license, it's senseless - think of all the poor people who just give up and shit in it, damn shameful! Wondering what it is for people who are behind the owner company.

Now the support said that they requested that I be allowed to make withdrawals via cryptocurrency, but that I had made withdrawal attempts and therefore been denied that method.

Let me know if you have heard anything from Cura?ao?

They have even stopped answering the chat, written two messages without answer ... previously they have somehow answered ..

I have exactly the same problem. Do not even get an alternative to payment. Only referred to customer service. Absolutely crazy!

the fact is (but they are probably too stupid to believe or realize it) that I will cause the millions losses, swore that they will have to snag cone those bastards, if they hold 40-50 cardboard then I will go berserk online, have screenshots of everything, and not a bastard with access to a search engine will dare to open an account with those bastards.

How are you man?

Is really not good because of this shit. Have just talked to the chat and checked so it's worth it to open a crypto wallet. But they say it should work then !! So now I'm waiting for two polar bears who know this with crypto better than me !! So we'll see how it goes.

See that you continue to fight! Totally sick of this !!

Yes, my God, I turned for the second time to the licensing authority on Curacao who promised to contact the casino and get back to me, no matter what, they have caused themselves significantly more damage than our jacks ...

Hope it goes well for you, good luck !!

Thanks . Oh you, Well fought !! We must not give up.

I have also sent to curacao.

Let me know if anything happens !!

Hear

It would be a very nice surprise if the authority in Curacao helps to a player. It would be a good example for all the future issues that players have with casinos who have their license.

I hope they can show it by making Betmaster an example for other shady operators on the market! And ill do my best to convince them!

My opinion, it is impossible for the casino to send a payment to the Swedish banks. All payments from the casino must be marked as gambling, and because Sweden started to regulate the market, it is possible that they decided to cut off the payments for "non-licensed casinos". If it is this case, then it makes a sense that the casino wants to pay the players with bitcoins -> because the transfers are untraceable and uncontrollable. But basically, it means that this same issues has all not Swedish licensed casinos or it may happen in the future. But you can use bitcoins and withdrawals in bitcoins are usually very fast. So it is all about adaptation on the situation.