I guess I will start with concrete points to avoid another misconception. This is truly hard for me because the way you expressed your opinions in the previous posts confused me and now it appears we have moved somewhere else. I don't know; it's probably me.

1) I still see no relation between bonus newsletters and casinos being unfair or bad or whatever because the bonus offers come far too often for your taste and it does not reflect bonus history.

I see the problem in providing bonus offers to players with addiction or closed accounts.

2) I guess the AI will solve the situation with the abusive attempt (but I didn't get the loyalty example); however, it will take some time for operators to implement such tools. So the common reality still works differently. Players need to be aware of the rules and not attempt to breach the rules. This is, in my opinion, never going to change.

As long as abusers try to abuse bonuses, the casinos will try to find a way to fight back. If a regular player gets caught in the middle, it is sad.

For example, in the case of no deposit bonuses, the casinos aim to put a restriction on how many one can get without an actual deposit, for example.

3) I guess we all know that almost every bonus comes with restrictions; those restrictions are partially the way to prevent bonus abuse. If any player reads the bonus terms in advance, he has a fair chance to decide whether there is a potential risk or, more importantly, whether the bonus is simply worth it. When it comes to restrictions, do not always count on technological enforcement. It is sadly not very common Thus, I keep saying read the bonus terms in advance.

4) if you, or I, or anyone is aware of the bonus terms in advance, we would surely have some idea of whether you will be able to withdraw in the current situation; if you did not read the rules before, I guess saying it would not matter if we would have lost is pointless.

Because of all that, my dear, I see little joy in playing with bonuses myself; it is just limiting and causing possible complications. ??

Not sure when I will have a chance to respond back, so see you around.

Hello, everyone.

I thought betplays was a minimally honest casino. But it turns out it's all SCAM. After researching a few complaints, I found out that I won't be receiving my winnings.

Complaint opened.

Welcome to the club ??

Your moneys gone. Just like everyone else's in this comment section.

A complaint? Against this casino? Wont do anything.

Casinoguru will side with betplays for some reason. Don't know why. So many people in here who have fallen victim to the same site.

Everyone rules 3 and 9.

You should've read the 70+ 1 star reviews on trustpilot that told you this would happen to you.

Long story short: your moneys gone, you will never get it back.

Sorry you fell victim, but there was warning signs from Nov 2024 being spammed on their trustpilot, if you didn't see it, its kinda your fault at this point.

I lost 6193 to these scammers ??. Welcome to the club.

Hello.

You're right, I should have done my research first before depositing in that casino. Especially since I'm not new to this.

I submitted a claim today for 1200€ against them, which hasn't been approved yet, but I'm sure CASINO GURU will be with me in this dispute and we'll come to a good end.

You can follow the complaint.

Go look at how many complaints have been registered on this casino and what the outcomes have been. They side with the casino every time ??.

You should go read previous pages of this discussion and you will realize what I'm trying to say...

Dont get your hopes up. You're not getting a penny back. Not with the help of this site or any other. The most you can do is go and file a complaint to the anjouan gaming board but hey guess what. Nothings gonna come of that either ??.

Should go read the 1 star stories on trustpilot also.. Not a single penny will be returned to you.

My problem with the casino isn't about sports betting, it's about casino bonuses. We'll see which side CASINO GURU is on.

Please wait until our team reviews it.

I really don't understand why you say so. Did you have any complaint opened here and we sided with the casino for some reason, or do you just want to accuse us of that? ???♀?

Well, if you're going to continue in this way, probably you have no place here. Think about it.

Next time you accuse us of something you have no point, your forum roles will be taken.

Hello, Romi.

Yes, I'm looking forward to it. I'm hopeful that things will develop positively. I'm already communicating with Tomás about the complaint.

It still pains me that you dont understand or notice the patterns with this casino.

Rules 3 and 9 is what Romsilva will be accused for most likely. Multi accounting and cheating. Has he done either of those? No.

What is betplays going to give you? Fake evidence that will show that his account and someone else's are making combined wagers same ip same something. Its all fake. The stories are on askgamblers, trustpilot and even here.

Probably 15 people have come here with an issue with this casino and nothing has happened.

Your site probably tested this casino with 20 euros and made a positive review about it so now many people are falling into the hole.

I deposited THOUSANDS and got my account closed just like everyone else whose account reaches a certain amount.

Romi, do yourself a favor and try and remember the name "betplays". It's not a legitimate casino. There's probably 10 pages of discussion of people begging for that 7.0 to be turned into a 0.

This wont be the first or 50th time you're gonna have a person come in here with pretty much the same exact story.

Romsilva.. I'm sorry man you're not getting a penny back. Go read the askgamblers complaints and how they were solved. The casino lies.

Go read askgamblers last 2 solved complaints. That is what will happen to yours. They will provide bogus information to whoever you complain to. Welcome to the family.

You dont understand that I'm here trying to warn people on a casino that has commited numerous financial crimes.

Your response : ban him.

What a world we live in now.

You're right, but CASINO GURU doesn't have a sports betting department and 95% of unresolved complaints are about sports betting. My problem with the casino is about a slots bonus in which they accuse me of having violated the maximum bet of €5 on 3 spins on a €12,000 relover which I managed to successfully win. Understand? It's a good opportunity for CASINO GURU to put the casino in its place.

You are also right, majority is sports betting. Now go and look at the complaint section and notice not a single one is in favor of a player. I could be wrong.. But from what I see.. not a single one.

What betplays they will do is provide fake information saying you and another account are linked together abusing a bonus. Read the askgamblers solved complaints.

You're not the first one. Put this casino in its place? Go back like 8 pages.

Picture yourself trying to warn people about what happened to you. Get banned. -> More people to show up with the exact same story.

Kinda funny how people keep showing up with the same exact story.

Not a single penny man.. not a single penny. This casino's ruthless.

https://forum.askgamblers.com/topic/26324-betplays-if-youve-been-scammed-by-this-casino-tell-your-story-here/

Join the family.

Most of my messages go to mods for some reason. Come there and I'll explain what will happen to your case lol

Great. Positiveness is what you need here.

Please surely keep us updated about everything.

Do you feel like you're helping anyone here? Is my question.

I don't see any complaint of yours being opened on here, so unfortunately I can't help you in any way. Sorry.

But if you just want to bring your negative feelings here, please don't come back.

I'd rather leave it to our complaint specialists to deal with the whole situation now.

It is surely not you trying to warn our users but trying to be abusive and trying to make everyone feel bad, actually.

Exactly your words: "What a world we live in now?"

Let everyone go through their own things and experiences without your negative light, please, and let us do our job, which is trying to help achieve fairness.