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I won 10,000 euros, the site asked me to take advantage of the 2000 bonus to request the withdrawal of the winnings. Now I would not want that after they do not give me anything

Oh, that sounds strange. This might tried some tricks on you. Because whenever a player takes a bonus, there are bonus terms and conditions applied to it. So the bonus terms can say that the maximum withdrawal is let's say 100 eur, so they would keep the rest of your winnings...Anyway, you shouldn't accept any bonus. There's no condition to accept bonuses in order to withdraw your winnings.

I'm really afraid that there's something bad incoming from the casino.