Now they have recently opened a new casino called Heats and pathetically are both identical website. I asked the agent if they are related to Deloro casino and they said no, we are different and have nothing to do with Deloro. And guess what see the pic ????????

Yes ... ofcourse they say no so they can take your money again haha

I checked both casino's and yes 100% the same casino's.

??

Yes. Now I lost about 1200$ in Heats. And my account was closed with deloro for gambling addiction.

Today Heats closed my account with any notice

Yes Casino Heats and Del Oro are identical.. I contacted the gaming department in France to have them banned and I am doing the necessary in Belgium too... Circulate all your information on the forums there is a player forum called (SOS CASINO) many of their customers are on this forum I will keep them informed.

You will not be entitled to your cashback ??

This week a woman from customer service told me to go to a machine that apparently was boiling so I made my deposit, then I played I won 300€ so I decided to stop because it was a good win and she told me no don't stop there, you can win more trust me the rtp is at the maximum.... So I continued and lost everything again in a few minutes ??

Since when can a casino know when a machine will pay? Lmao its all random.

Ouch. Try to stay away from them.

Yeah they do that, so you will deposit more and eventually lose all.

They blocked my account without leaving me a sweet note ????

Hey there. Hold on for a moment!

I have no idea when you come to the ridiculous idea of someone being a complice.

If you instead, for example, invested your time to research how fake reviews work these days, you would also manage to find that there is actually no precise tool to spot these fakers.

We live in a world where companies gain income by selling Instagram accounts and reviews on anything you may think of. The mechanism is quite the opposite, as you've been suggesting.

I would like to see you dealing with these circumstances. Thus, kindly stop failing for unsupported claims and jumping to hasty conclusions. You would need that if you prefer to stay here. ??

I just wanted you to know that.

In this case why continue to advertise a casino that has no valid license? Look at other people's comments...

Good day to you too.

This is specifically the jumpy conclusion I was talking about. ??

Contrary to popular belief, the goal is to present intricate details about casinos. It is not advertising. I think there has to be an order in place before the casino can be listed; in our case, that order is the Safety Index, for example.

I apologize, but based on your brief but cheky posts, I do not think you genuinely care about how we evaluate casinos. I will not go into the specifics just yet.

Using the other posts to bolster your claims is no different. Do you really think we would have enough time to change the entire Safety Index value to this exact moment, even if we take into account earlier, less polite conversations as pertinent evidence for your claims? I am the first person on our team to notice that you began your show here just twenty hours ago. As a result, such inquiries are genuinely illogical. Do you not think?

What if you start with construct criticism after attempting to familiarize yourself with what we do here?

I really do not enjoy disagreeing with you, but your posts lack depth and are merely quick WhatsApp messages.

If you have ever faced something unfair in any casino, please submit an official free-of-charge complaint. Another feature that has the potential to peak your interest, I hope.

This whole page is filled with handy guides; it could be beneficial reading:

https://casinoguru-en.com/guide ??

Especially the fair Gambling Codex both for casinos and players is a good one.

Just a quick question that is very important. Do you check the licenses of the casinos listed on your site?

I bet you know that we do, and before you even ask, I may have something related.

As you see also on the website, this casino review was lastly updated on:

Therefore, in addition to a few other factors, the review might need to be updated again outside of the schedule if the Anjuan license is not active and is not loading from the source at this time. That's precisely what I intended to request from my colleagues on Monday. Thanks for the screenshot, everyone. I will forward it to our Data Team.

I'll be off; have a cool weekend!

Thank you, have a great weekend

Good!

also blocked without explanation ??

Write a complaint in the complaint section.