thank you and yes i think it does need to be opened

can someone help me log into Getwin i’ve tried changing my password and it don’t work

Hi I moved your post under the casino you are talking about. In this case, I think the best thing to do would be to write to live chat or support, possibly to email, who will be able to advise you better than us, as we are not a casino. Have you tried asking what the problem might be if you reset your password and can't log into your account ? 

thank you i have set back and asked myself what happen and believe me i have proof in november of 22 i had sinus surgery at thank giving i had covid and i won the money i tried to withdraw it all and realized i can’t do that so i only tried for 1500

then i got sick with pneumonia and ended up in icu

and put on life support i was in that hospital until april with my account sitting doorment

all i wont to do it play

I'm sorry to hear about what you have been through. Anyway, the issue with your account might be just a minor issue related to a dormant account. The casino may believed that you willingly stopped playing there.

Anyway, are you sure you really want to play in the casino? They have a very low safety index according to our website ??

Hmm, still having a problem with the password ? Did you try to discuss it with support, or did you follow all the steps described in the screenshot ? 

However, I would also like to point out, as Daniel did, that you should be careful if you deposit in the casino, because it has a low safety index. You can check it here on this link: http://www.kpvfaw.com/getwin-casino-review#tab=js-tab-reputation

Please be careful 

I wrote a review. Thank you

Is there some chance to solve your issue? I mean, has anything changed meanwhile?

well here you go ??

i can’t log in i need a getwin.com authenticator

Thank you.

So, can you get it somehow? I could not find any hint even by asking Google, are you sure it is necessary?

No traces in terms and conditions either because I could not find any on the website!

yes you do need it it’s i have a email from yesterday they say i don’t have an account but if i didn’t then how come i can’t make one ( cause email already in use)

look at the email on the bottom it’s the same email i’m registered with

Ok.

In this phase, I would send all those screenshots as a reply to the response you got from support.

I know it sounds dumb, but are you sure you have not registered under a different email? I'm just asking.

i will try that and no it the same email cause i have an email when i had find the authenticator number

Well, I'd say the action from the casino's side is the only solution. ??

Keep me posted, please.

Look what I just got the only thing I did wrong was give the wrong email address but still they could’ve transferred my money to a different account a long time ago

I can't see why it is necessary to create a new account. Is it just me?

Well, I'm sorry to see you have been struggling further, and I'd like to remind you of your previous complaint. If you feel like you need us, please ask for your complaint to be reopened. Just follow this link ??, then press the button.

What do you think of this idea?