So, during the verification, they found out that you have a duplicate account, right?

Have you ever opened an account with them in the past?

Our complaint team and your resolver will surely investigate the whole matter; please don't let it take you down.

I created an account, but it belonged to a friend of mine. Besides, I never verified any account and I never withdrew any money. I always lost, and the only time I did win, they did this to me. I have many screenshots of promises and where they told me that my account was fine, and if there was some incorrect information, don't worry, they will correct it for me when I registered because everything is fine on the bank's end. They have now closed my account without reopening it, and they say that my withdrawals and deposits are impossible to obtain due to their conditions. When they are the first to violate their terms, with their apologies for their delays...

I've just been scammed, and I feel ripped off. If they continue like this, I'll be forced to file a SCAM complaint against them. What they just did is inappropriate because I've never verified an account or withdrawn any money. What's more, as I said before, they themselves said it's no problem.

Here I leave some evidence, I have videos and more screenshots of this process and its false promises… With all the evidence I have, they are not going to deny it.

Please help me, I really feel scammed. I have proof of everything you ask for if you need it. I was cautious and took screenshots and videos of everything.

Sorry, but I don't really get it.

You said that you created an account there before, but it was your friend's? What does that exactly mean, though?

Yes, that's different if you've already created an account...that means your current one is invalid, as I read in the terms and conditions...but at least the deposits have to be reversed because no contract was actually concluded...?????♂?

Yes, I created an account at my house with a friend, and he created it, but it's not really my account. I didn't verify anything at all. In fact, I never put my ID on any account other than this one, so they could verify me...

Now I understand what you mean...your friend created the account with your IP address...

Exactly, but I don't understand why they do that. It could have been my brother too... and he had a Legiano account like me. So I don't understand what they're saying. It's more of an excuse because I didn't check the account they're talking about anyway.

Good morning everyone.

I've never had any problems with withdrawals at this casino, but for the past two weeks, they simply haven't paid out my money. I'm starting to get the feeling that this won't happen anytime soon either.

Can any of you tell me how long you waited?

Hey John,

Have you received any money yet?

Hello! The last payment was on April 4th. Since then, I've been waiting again with three pending withdrawals.

This is really bitter and I feel the same as you

Hello, I received 12400€ in one go, but I already wrote that above...

But how did you get them to pay the entire amount at once? I'm limited to withdrawals of €500 with a maximum of three pending withdrawals, and I've been in the same situation for over a month. It would be fantastic if they paid everything at once and I could forget about them.

I can also only withdraw 500 euros a day and at least 1500.

I opened an account here because Casino Guru gave me good points. Well, I've deposited about €100 but some of it hasn't arrived yet because apparently the money doesn't move here during the weekend. I haven't seen any positive messages so I'm asking now if anyone has received their winnings without a fight? I think these casino reviews could be made so that a new casino gets a rating of 7 and then it would go up or down depending on what reviews people give. Do casinos pay Guru for good reviews? I haven't lost anything yet but just the negative comments I've read make me close my account as soon as I've played the rest of my money. I've been playing for over 20 years so I have a strong experience with online games. The truth is that these casinos with small withdrawal limits are poor and problems are guaranteed to arise if you win more. A good casino pays out your winnings quickly without asking. Play only and only with big names with huge withdrawal limits. That way you don't have to fight about money. It's ridiculous to give such points when there is nothing positive. I'm from Finland where there are 2 state casinos. PAF and Veikkaus. You can win even a million and you can be sure that the money will be in your account in minutes. Unbelievable that this Legiona gets almost the same points ??

Good morning ??

I have to say that I never had any problems at first. They paid me 10,000 euros even though I was playing with bonus money. Now, after four months, I deposited another 100 and won 2,500. I've been waiting for my payout for 15 days.

Complaint filed...I can only recommend it to everyone and Casinoguru supported me...

I deleted the account because it was too stressful and I felt like I was begging for my own money....

It took a total of 4 weeks until I got all my money back…

But I have to say something positive...the casino does pay out, but it takes time...unfortunately!

I get it now.

My question, though, is if your friend played from your computer or you just created the account from there?

Because I believe that there shouldn't be any problem if you just helped him to create the account, let's say.

Hello.

Two weeks is a pretty long time, so if you wish our team to help out, please submit your complaint here.

Please let us know if you do so.