ok i will wait to next week.

Well, the last time was two weeks ago when the complaint was resolved, so I hope that the casino will eventually respond. It would be a shame if they don't, because there are several complaints open, so it could bring the casino's rating down if they don't try to resolve the situations that have arisen.

The chance to do something more is probably not great since they have the license they have and therefore you would probably not get there. 

That is why I hope it will be all right.

Hi, any news? I still haven't received my earnings, after more than two months now...

I don't know why that casino is still open, honestly, it's a monumental scam.

And Legiano doesn't respond to my complaint and always says the same thing, like his live chats.

We could file a joint complaint so that it counts more, since they won't pay attention to just one person. If there are people in the same situation as me, let them know and we can create a group about this pyramid scheme and file a complaint about it.

I feel like my winnings will never arrive, seeing the arguments the casino gives (if you can call them arguments), they believe their own lies.

Anyway, all I know is that I've been here for over two months now, fed up with the various lies and promises from this casino that never came to anything. If I receive any good news from the casino, I'll let you know, but I doubt it will happen...

its strange that this casino has a good amount of points, i suspect that they only paid out money to a small part of people so that these points dont drop... i ve been waiting 9 days so far and No sings From the casino

It's strange that Legiano doesn't respond to my complaint...

2 days left...

Yet in Legiano's history there are no unresolved complaints...

It's very strange...

The last communication on a resolved complaint was a month ago...

By the way, I also note that agent Guru JOZEF is not responding to me either!!!!? Neither on the complaint, nor by email...

I don't know what to think, I really thought I would find help, support.

I wrote messages to my agent Guru Jozef, but apparently no one answers me, neither my Agent Guru Jozef nor LEGIANO...

Hello,

Jozef's role extends beyond handling complaints, and the recent holiday may have contributed to his delay. As far as I can tell, my colleagues consistently attempt to respond to every email that merits a reply; however, not every email they receive is appropriate for a response, and since the complaint thread and the timer are their primary tools, they likely address all concerns raised in each complaint. Please do not take this personally; my colleagues do not have the time to repeat the same responses or reply to you every day and all the important things were mentioned in the complaint for you. For example, you do not need to ask Jozef if he can invite Casino to join the thread when the timer and the thread both indicate that he has already.

They hardly keep up with all the complaints. Kindly be patient, please. ?? Thank you.

Thank you Radka for your reply.

My request

You can understand my frustration, I don't work and this money that I won on Legiano 6400 eur, it's as if I had won the lottery...

So seeing that LEGIANO deleted my account and refuses to explain my complaint to Guru makes me really and physically sick...

I hope that LEGIANO will respond or that you will extend my complaint so that Legiano will unblock my account.

Sincerely

I'm the same as you, I've been waiting for over a week now for them to respond to my complaint and they still haven't resolved anything and they also closed my account without warning, for me that money was a lottery for me too and I see that this isn't moving forward, no one gives me any signs of anything and I've been waiting for 2 more damn months and days...

Hello.

I know how awful this is; I can assure you. Many other players are experiencing the same situation, but unfortunately, there is little we can do about it at this moment. It all depends on the casino's willingness to resolve all the issues.

I truly wish we could do something more direct and with immediate results for all of you.

Could you try to think about something else, please? Could it be a new book or television series?

Try to reduce the stress, please; it must be so hard, yet we can only wait.

why dont you just subtract or label this casino as a sam, more people dont need lost more money.

I've been waiting a week and a bit for a response to my complaint, even though I filed it in March, and still nothing. No response, no solution.

It's normal for us all to be stressed, and my body is already feeling like I'm not going to receive that money after more than two months of waiting...

I don't understand why you don't lower that grade once and for all, so that no one else falls for their frauds and lies.

It seems that its function is to exhaust the player to the point where he can't take it anymore and gives up, without making a single profit.

That situation is horrible, and even more so seeing the answers that Ami gave me every day, it's incredible (you can see it in all the screenshots I posted before).

I hope that casino gets the rating it deserves and hopefully one day it will go outside the community.

As I said before, if anyone wants to file a complaint, please do not hesitate to contact me and we can file a joint complaint about this scam.

i am filing my complaint on friday.

Do you believe this would guarantee payment to the players who filed complaints? We don't think so. I feel like I'm explaining that almost daily, so allow me to be brief, please.

The precaution is made here on the forum and through the submitted complaints or reviews; that's why you can see both on the same page where the casino review is.

Basically the casino pays; it is just a hell of a delay. Label or special warning won't, in my opinion, help much, because players can see the situation all around the website - if they aim to look.

Of course, I agree that the casino is doing this on purpose, but no one, including its licensing authority, can change it for the time being.

I empathize with you. I belive I responded to that many times before. ??

And I think that repeating the mechanism and other things associated with the Safety Index or your complaint won't help you feel better, quite the opposite. I'm sorry.

No, the other way around, I appreciate you responding to whatever information you can give us.

I say this so that other people don't fall for a scam like that casino and realize what they're doing.

Just yesterday I asked chatgpt about the reliability of that casino, and they gave me exactly what I expected...