I advise you to file a complaint on GURU.

Normally Guru will contact LEGIANO and LEGIANO will have 2 weeks to resolve your complaint, otherwise Legiano's rating will drop...

My complaint/ open complaint

you go into my complaint

I just saw that your complaint period is expiring, unfortunately.

et submit complaint

And note the LEGIANO casino

Review

You write LEGIANO

And you rate the casino

i will write complaint today, i am waiting 12 days for my money From legiano casino. I don't need wait anymore..

I saw very detailed updates in the complaint thread, much appreciated. I'm just worried this casino has decided not to reflect on the complaint... Well, perhaps the complaint guys have something available in the mailbox or Skype...

I guess we will find out soon. Keeping my fingers crossed!

I'd say the chat operator is unaware of your complaint, which is normal. Management or affiliates, rather than common chat handlers, are involved in such cases. Of course, the correct people have been contacted. You should not worry about that.

Hi, I understand that this sounds like a good idea, but the opposite is true. Most complaints are about delayed payments, but the details vary. Additional accounts are investigated and so on. So the first thing is whether the casino has evidence that the player has violated something fundamental.

Moreover, the Safety Index does not drop when a player files a complaint. It drops when a casino fails to pay someone who is owed money.

I'm really sorry, but it's going to take a lot of patience. Please try to hold on.

Unfortunately, this is common practice these days, they just lie... It takes an incredibly long time, but as far as I can tell, it pays off for the players.

Tomorrow we should see a shift in more complaints, if I'm not mistaken. Hopefully it will be positive.

I'm worried, I received an email asking me for the following documents

Selfi

Proof of origin of the PAYSAFECARD deposit account.

Everything was sent by email to LEGIANO and JOZEF from GURU.

I asked GURU to extend my complaint so that LEGIANO would respond.

Legiano is starting to communicate with me, and should respond here soon.

Please tell me what this means (Confirmation of the origin of the PAYSAFECARD deposit account) how much money do you have in your account? Let's say I want to withdraw 12,000+ CZK and 13,000+ CZK still in the account

https://login.paysafecard.com/

It's an account where you deposit prepaid cards and then you deposit at casinos that accept PAYSAFECARD.

please open my complaint. Thanks ??

Good morning, and now let's move on.

They don't change anything

Interesting

LEGIANO intervenes in my complaint!

He asked for a selfie and the certificate of ownership of the PAYSAFECARD deposit account, I sent everything, I hope it will be good and my account will be opened...