It was sport bonus without ending date, I betting normal live events with minimal stakes. They still examining disappearing balance....

I fear we can only wait for the casino to state its explanation.

Did you submit a withdrawal before the balance disappeared? It happens when all bonus conditions have not been met the moment you submitted the withdrawal, but it also depends on the specific conditions and the platform the casino uses.

I would wait for the casino.

I get my money back and i bet around less than 1 euro few bets ( maybe ten ) and once again the funds disapear... ?? It's ridicoulous ??

No i don't withdraw any funds because i don't fullfil wager requirements. On chat i get only info that specific department approved giving me the bonus by ChatGuy ?? . I am waiting for this again, i bet it will be around 2-3 days ??

That's kind of weird! Such an issue may happen, but twice in such a relatively short time!? The casino should check the platform for technical bugs, I'd say.

it looks like after few bets the bonus seems to be deactivated. I am fighting again ??

I have tried to do the verification many times and they reject me all the time, I don't know how to upload the info because it rejects me and rejects help, it is always the same ??

It seems your payment option has not yet been verified or set up correctly.

You should definitely ask the casino chat operator and seek help.

Let me know what you find out.

I would leave the casino, don't tell me you're enjoying this! ???♀???

I have not been able to pass the verification, I have the webpay payment method pending, attach documents until the receipt they send and the verification is rejected, please help

Hello.

Sadly, it's not so easy. ??

Try to find out which documents were rejected and why. That's the most important part for now.

Once you know, try to provide all documents exactly the way you're supposed to, ok?

Thanks for the help, I'll do that.

If you keep struggling, come back and explain the progress you've made, or paste here anything you've got from the casino - so we can try to come up with some ideas.

I hope you agree. ??

Hello could you help me how do I verify my payment method (netteler) correctly at mr bet I just don't understand. uploaded it 2 times and always failed

Thanks

I'm sorry, the casino should explain to you I have no clue what seems to be incorrect or missing.

Sadly, I can't tell you what is wrong. Just compare the requirements with the version you sent. I guess it's about the transaction history proven the account is yours and was used for the deposit, right?

Hello, I also have verification problems. They checked and accepted everything until it came down to the fact that my address is wrong because I've moved. Now I had to request a change of address and they said according to their GDPR (how can a casino have something like that? very strange) it takes up to 30 days (to change a line) now they want to stretch it 30 days so that they don't have to pay out immediately. Can it be helped ? The support always writes the same thing and refers to the GDPR and said it will definitely be checked soon. The other documents were checked on the same day and suddenly not for almost a week....

Hello.

I understand you're not quite happy with that. A month for changing address seems far too long, especially if it concerns the payout. Casinos must apply GDPR standards, but this is excessive if you ask me.

Have you considered submitting a complaint? I mean waiting for 30 days because the address has changed, does not seem fairly correct to me.

I wanted to know if Mr bet Le casino has deposited and if they have had problems to withdraw the money?

Hi, I have moved your post under this casino, where you can also find information that might be relevant. If we're talking about deposits, ask the chat which of the possible payment methods they would suggest, after all, it's always quickest to ask at the source

However, if we are talking about withdrawals and you are looking for more information about this casino, I can recommend you to check user reviews, where you can find quite useful information and experiences of other players. Also, complaints are a good source, which can also inform the player sufficiently.

The safety index of this casino is quite high, so I think it could be fine, but the experience speaks for itself. How does that sound to you ? Would this casino be suitable for you if you check the above mentioned things ?

Hello, same theater as 3 x before Mr Bet wants to press you for payouts, always claims the documents would not be able to be accepted. However and these completely correct . The casino always tries to stall its customers when it comes to withdrawals. This isn't exactly serious.

This is the biggest joke I've heard in a casino! One employee doesn't know what the other is doing. It's all pure delaying tactics, maybe you should have them check whether the casino is solvent, as they keep delaying you even though they have received thousands of documents that are correct.