Exactly, this is only possible as long as the account is not blocked.

I'll wait and see if and when I'll get a reply by email.

It's a pity that as long as it's about depositing there are no problems and as soon as it's about a withdrawal, problems arise and there is no one to contact.

That doesn't seem to be uncommon.

VG

Hello,

we shall see what our complaint team can find out.

If I could guess, I'd say that they may be investigating your gaming history or any other things related to your winnings.

In any case, the player should know what is happening, this is not very friendly.