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ODDEN Casino - general discussion

3 days ago by NIkaName
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3 days ago
If you want to discuss anything related to ODDEN Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
3 days ago

I want to protect everyone who was thinking about making a deposit in this casino

They are scammers, they cancel winnings based on made-up rules.

First they said that you can't bet on ATP tennis with them. Then they sent me a screenshot of their rules where it says that "In case of non-compliance with the rules, winnings will be considered unfair, and Odden Risk reserves the right to apply the rules by force. All users are considered to have read and accepted these rules"

At the same time, the bet that lost remained lost and no one returned the money. And the bet that was winning - the winnings were zeroed out... very convenient... lost - good, won - canceled!!

Only the last Deposit was returned. Their sports provider calculated all bets as expected. It is the casino that does not want to pay the winnings.

I would understand if they really banned sports betting on ATP Tennis. They wrote about it somewhere or they would remove Tennis from the betting list altogether.

If they had returned both bets, the winning and losing ones, as they should have, since both bets were on ATP Tennis. I would have understood, since it was fair. You can't ATP-all bets are returned, but they went through a fraudulent route!

I made screenshots of the correspondence with support as evidence, if anyone is interested I can post them here

I think that the rating of 6.1 is too high for a casino that does not pay.

Automatic translation:
NIkaName
2 days ago

Hello, it's definitely not fair what you described. I also think that both bets should be reversed. Anyway, I don't even understand why you can't bet on ATP, did they explain that somehow? Why would they have it on offer then if it's not possible.

Nevertheless, we don't deal with sports betting and so you can't lodge a complaint with us, but I'll try to post links here where they could theoretically help you. 

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you go for it, please let me know how it turned out and if you managed to resolve anything.

2 days ago

They only explained to me that you can't bet on ATP Tennis...that's why I broke the rule, that's why they cancelled the winnings. And regarding the first deposit, they told me that I successfully lost it. Although the bet was also on ATP.

there is no point in writing complaints here, there is the fact that they can do this and I think that is enough. everyone will draw their own conclusion!


Automatic translation:
NIkaName
2 days ago

Well, if they inform about it somehow, that's fine, but I don't think they should offer something like that when you shouldn't bet on it and also when you have a winning and a losing bet on the same thing and both are evaluated the same way is not right either. 

But if you don't think it's worth it then I won't convince you.

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