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The support always says they have a lot to do but I will get my money and not to worry.
I played with a bonus and won €1,900. €1,500 has already been paid out but the remaining amount of €400 has not.
Der Support sagt immer sie haben viel zutun aber ich bekomme mein Geld und soll mir keine Sorgen machen.
ich habe mit Bonus gespielt und 1900€ gewonnen 1500€ wurden bereits ausgezahlt aber den Rest Betrag von 400€ nicht.
Hey
I've also been waiting for my payout on Robocat for a week. Does anyone have experience there? Do I have to wait longer or will I even get it?
Hey
wsrte auch auf Robocat seid 1 Woche auf meine Auszahlung. Hat jemand Erfahrung dort. Muss ich noch l?nger warten oder bekomme ich es überhaupt?
Okay, yes I made the mistake of cancelling the payout and requesting it again, but now I'm just waiting until it's finally paid out. I have 4 digits in my account and it feels annoying to wait what feels like a month for a payout.
Okay, ja habe den Fehler gemacht die Auszahlung abzubrechen und neu anzufragen aber warte jetzt einfach mal bis es endlich ausgezahlt wird. Habe halt 4 stellig auf dem Konto und es nervt gefühlt 1 monate auf eine Auszahlung zu warten.
May I ask if your account is fully verified at this casino?
Whenever you cancel your withdrawal, it all starts from the beginning, you know. So, that means from the day of the new request. ???♀?
Unfortunately, it is not fully verified. However, I have already received 2-3 payouts. Only this time it is taking an extremely long time. I requested a payout today and am now just waiting
Vollst?ndig verfiziert ist es leider nicht. Ich habe jedoch schon 2-3 Auszahlungen erhalten. Nur dieses Mal dauert es extrem lange. Ich habe heute eine Auszahlung beantragt und warte jetzt einfach mal ab
And may I ask, what do you mean that it is not fully verified?
They will probably ask for some additional verification, in my opinion.
Well, surely let us know whenever there is some update. Will, you?
So, no one has asked for documents yet. Has anyone received the payout?
Also wurde noch nicht nach Dokumenten gefragt. Hat jemand den Auszahlungen erhalten.
Understand. Have they informed you, though, that there is no need to pass the verification, by any chance?
If you read through the user reviews, you will see that there are different situations described by the casino players, so hopefully you will get your winnings soon.
Please tell us when exactly you requested the withdrawal. Just know that if you cancel it and request it again, the waiting time will always count from the date of the last request.
Hey
I wanted to ask if anyone has received a payout from Robocat recently. I've been waiting for five days now, and I was told that a request for expedited processing has been submitted, which means it will take a maximum of 72 hours for the payout to be processed. Can anyone help me with this?
LG
Hey
ich wollte mal fragen ob jemand eine auszahlung von robocat in der letzten zeit erhalten hat. Warte jetzt seid 5 Tagen und mir wurde gesagt das ein Antrag auf beschleunigung gestellt wurde was max. 72 Stunden dauert bis zur Auszahlung. Kann mir da jemand weiterhalfen.
LG
I can see that you haven't answered any of my previous questions, so please do so, because otherwise we won't be able to help without knowing more details, you know. ???♀?
I've been waiting 5 weeks and they just keep asking me almost every day for the same verification.
Good morning, the casino isn't responding to me at all. I excluded myself, waited, wrote another email, specifically using the Casino Guru template, and am now waiting for a response. I've also requested a refund because I couldn't stand the urge to not play. It's "only 315 euros," but now I'm curious to see if they'll respond, otherwise I'll have to file a complaint. It doesn't seem reputable to me. The owner is the same as BassBet and BetAlice, and I've now discovered that they aren't responding either.
Guten Morgen, bei mir reagiert das Casino gar nicht, habe mich selbst ausgeschlossen, gewartet, erneut eine Email geschrieben, extra mit der Vorlage von Casino Guru und warte jetzt auf eine Reaktion und habe eine Rückzahlung gefordert, da ich es nicht durchgehalten habe, nicht zu spielen. Es sind in ?nur 315 EuR", aber nun bin ich gespannt, ob diese reagieren, sonst werde ich eine Beschwerde er?ffnen müssen. Seri?s kommt es mir nicht vor, der Inhaber ist der gleiche wie bei BassBet und BetAlice, was ich nun herausgefunden habe, die reagieren auch nicht.
I'm really sorry about the situation you have found yourself in.
Your complaint is already being worked on by our team, and they need some more information, so please forward it whenever possible.
I hope soon we'll be able to learn more and that the casino will communicate with our team.??
I've been waiting for payments for a month and nothing. I haven't had to hire a lawyer. I think this place is a scam.
Yo llevo un mes esperando pagos y nada he tenido que contratar a una abogada me da que este lugar es estafa
This place looks like a scam since I haven't received any money in a month and they always pass the buck in the chat. I hired a lawyer but they don't even answer her emails.
Este lugar tiene pinta de estafa ya que llevo un mes sin recibir dinero y en el chat siempre tiran balones fuera he contratado a una abogada pero ni a ella la contestan a los correos
I've been waiting 5 weeks now and I don't think I will get the money I have in my account.
They didn't seem very transparent from the beginning.
I'm posting on here to let others know this is probably a scam casino.
Not sure how they got such a high rating.
I've been here for 20 days and they always say the same thing. I've had to hire a lawyer and they don't even answer her, so I'll have to report them and go to court.
Yo llevo 20 días y siempre dicen lo mismo me ha tocado de contratar una abogada y ni a ella la contestan asique me tocará denunciarles y ir por lo judicial
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