5 months ago
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Good evening, spinight closed my account illegally and misused my winnings on the grounds that I transfer money between players without any proof. This proves that this casino is a scam. I have never done anything like this and I have no intention of doing so. But if a solution is not found to this problem, I will take legal action against them and report them in every legal way to withhold winnings. Their attitude is unacceptable because I sent all the appropriate documents for KYC and they misused my money with invalid accusations without proof.
Καλησπ?ρα σα? h spinight εκλεισε το λογαριασμο μου παρανομα και καταχραστηκε τα κερδη μου με αφορμη οτιι μεταφερω χρηματα μεταξυ παικτων χωρι? καμια αποδειξη αυτο αποδικνιει πω? το καζινο αυτο ειναι μια απατη πραγματικα δεν εχω κανει κατι τετοιο ποτε μου ουτε εχω σκοπο να το κανω αλλα αν δεν βρεθει λυση σε αυτο το προβλημα θα κινηθω νομικα εναντιων του? και θα του? καταγγειλω με καθε νομιμο τροπο για κατακρατηση κερδων ειναι απαραδεκτη η σταση του? γιατι εστειλα ολα τα καταλληλα εγγραφα για την kyc και καταχραστηκαν τα χρηματα μου με ακυρε? κατηγοριε? χωρι? αποδειξει?
So, this is the accusation they used to withhold your winnings and close your account, right? What exactly did they write to you, though?
Did they mention anything like that you have multiple accounts, perhaps???
Anyway, if you say that you have done nothing from the accusations used against you, I would strongly suggest you file a complaint here. Our team will make a thorough investigation and hopefully help you to get your money.
Are you up to it? Here's the link you can do so. Describe the whole situation well and wait for the next steps, please.
A friend of mine transferred me money to my bank to play and I gave him back in cash because I didn’t have in card and they told me after sending the bank statement that I’m playing and co operate with other players …they have serious problem . Just go away from this kind of casinos
I believe that it is usually stated in the terms that it is not allowed to use a third party for the payments, but it is whenever someone else deposits straight to your casino account, though.
I wouldn't think that no one can transfer money to your bank account, and you use those to play at the casino, for sure.
When this happened exactly, please?
Maybe our complaint team could still investigate this matter and help you out.
Yes but they are closing an account without a real reason! They didn’t give me the chance to explain and that’s make them scammers . And I asked them , if my parents had transferred me money and I wanted to gamble them , is it illegal ?? They shouldn’t care what I’m going to do my money or what’s the source of my money ! They just saw a transfer from a friend and they say I’m playing with others , that doesn’t make sense . The most idiot reason I have ever seen. They don’t have proofs I’m playing with others players that’s what I mean
I would strongly suggest you file a complaint here so our team can have a better look into all this. We will try to get in touch with the casino and find a solution to this issue.
What do you say?
Follow this link, please, and explain in detail what exactly has happened.
I can see your complaint now. Sorry, I missed it before.
So, our team has found out that the casino saw your activity with the other player as suspicious. It is usually written in the terms that such cooperation, as I could call it, is unfortunately against the rules, you know.
Especially when this friend of yours is a player at this casino, that's the point.
We always say, that it is really important to read the terms every time and even ask the support if you are not sure about something.
So first of all , how they find out from transaction my friend has account in the same casino and also what’s their proofs I’m gambling with him ?? They don’t have proofs , they just closed my account ! I explained to you the reason he transferred me money , just to play alone . I gave him the money in cash and he transferred me in my bank because atm didn’t work
I'm really sorry that we couldn't be of any more help, but it is clearly stated in the terms that such cooperation is not allowed.
It was clearly seen that the exact money your friend, as you call him, transferred to your account was then deposited to your casino account. And not only once. Right?
Our complaint specialists investigated it well, and unfortunately it was a violation of terms.
Try to be more careful next time and read the full terms, always, please.
I hope you won't have to go through any similar situation again in the future.
Hi everyone,
I want to share my experience with the Spinight site. I lost over 3 million HUF there, and now I need advice about a specific issue.
On May 24, 2025, at 12:39, I played Instant Roulette with a total bet of 30,000 HUF, of which 8,750 HUF was placed on number 11. In the replay, the ball was clearly visible on number 11 for at least 2 minutes, then suddenly the spin restarted, and my winnings were not paid out. Spinight claims the bet was not a winner, but I believe this was unfair.
Has anyone else experienced something similar with this site? Any advice on where to file a complaint or how to officially pursue recovering my winnings?
Thanks in advance for any help!
Hi, I'll start by saying that I saw that you opened a complaint on our site, so our team will try to help you somehow.
Anyway, do you have a video or something similar that you could add to prove that it really was as you say? Without that, I don't think we'll get very far. Did you also check the game history to see if the bet is evaluated as a loss? The casino only told you that the bet was lost, yes, they didn't make any investigation on that?
Let me know.
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