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Spinsala Casino - general discussion (page 6)

7 months ago by AleKing44
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7,877 views 131 replies |
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Romi
2 months ago

What a lack of professionalism!!!!!!!!

What a lack of education!!!!

What a lack of common sense!

What a lack of empathy!!! What a miserable response.

Automatic translation:
louhija
2 months ago

It's not worth it. I don't even know what to think anymore! Instead of solving it, they think we're attacking them. It's ridiculous! They've even kicked me off the forum ?? I don't know what to think anymore. Damian? Lazard? Do you own the guru?

Automatic translation:
Miidelgado
2 months ago

Yeah I don't know maybe they can't just take critisism and think we are just attacking them or something. Unprofessional action indeed.

Edited
Miidelgado
2 months ago

They can't do a simple job to prevent more people falling for the scam. Instead they are blaming us for being mad because they can't or don't want to do the job themselves. Or they just make excuses. Things like this are serious and should be taken with priority. But no, they wouldn't care less about this case. It has been 2 weeks since I sent the evidence to them.


It would have been be okay if they had warned players or fixed the review saying this casino is being investigated but no they are advertising this site like it's a good place...

Edited
2 months ago

It's not worth it. I don't even know what to think anymore! Instead of solving it, they think we're attacking them. It's ridiculous! They've even kicked me off the forum ?? I don't know what to think anymore. Damian? Lazard? Do you own the guru?

Automatic translation:
2 months ago

We have been very patient with your excessive approach to this forum. For the final time, I'm informing you that we, the admins, are unable to resolve the issue, and your responses are beyond comprehension. This is not about Caino Guru ignoring your feedback like you keep saying; this is about you being deaf to reasonable communication for quite some time.

Thank you very much for your initial efforts and stay well. Any further abusive behavior will result in your removal from the forum. Thank you.

2 months ago

Yeah I don't know maybe they can't just take critisism and think we are just attacking them or something. Unprofessional action indeed.

2 months ago

We have been very patient with your excessive approach to this forum. For the final time, I'm informing you that we, the admins, are unable to resolve the issue, and your responses are beyond comprehension. This is not about Caino Guru ignoring your feedback like you keep saying; this is about you being deaf to reasonable communication for quite some time.

Thank you very much for your initial efforts and stay well. Any further abusive behavior will result in your removal from the forum. Thank you.

2 months ago

I don't see any excessive approach on my part.

We look forward to it.

Automatic translation:
2 months ago

Yeah same here. Neither of us have been abusive to anyone of you. Not like we've told you "f*ck you" or anything like that. Since when free speech and giving feedback and criticism is abusive behaviour? And your response to that is to ban us? Yeah let's just silence people and not let them give any feedback, especially when it's negative... Also I haven't blamed you at any point, I have talked in general when saying "you" meaning Casino guru the organization.

2 months ago

This is enough for me to see how this site handles things and it's terrible. I'm gonna recommend other affiliate sites to people in future. I'm in discord groups with thousands of players. Last thing I will say that imagine you could have saved people's money warning players but no Guru advertises this site like it's good even though evidence was sent weeks ago. And when you give negative feedback you are threatened to get banned.

Unprosessional behaviour. Delaying serious things and not even warning players to prevent more people falling for the scam.

louhija
2 months ago

Now that you've made up your mind, do you want your Casino Guru account to remain open? I'm just asking because going over everything I have already said is pointless indeed and I prefer to respect your time.

Radka
2 months ago

I don't want my account to be closed? Are you trying to say you are going to close my account just because I have my opinions and gave you feedback? That's what it sounds like. Almost like extortion...

louhija
2 months ago

Well, after what you said on Casino Guru's address, I expected you to prefer to leave, which is usually associated with the account closure. I really see no point in continuing such communication. Do you?


Radka
2 months ago

You may not like me or my opinions but I have right to communicate here with other players in future. Feels like you are trying to get rid of me and suggesting things like that is unprofessional.

2 months ago

Louhija, it's not worth it... Forget it.

I don't understand the aggressive behavior.

We can only hope that things will be updated in the meantime.


Have a nice day.

Automatic translation:
Miidelgado
2 months ago

Yeah let's hope they do something soon before more players have fallen for the scam. I don't even wanna talk with her yet she still decides to provoke me. Have a nice day as well.

Edited
louhija
2 months ago

It has never been about opinions.

I politely tried to say that no one from the whole Casino Guru reads the forum; only admins do, so if you both prefer pushing it, it is pointless because only we will read your feedback. I have already thanked you and apologized for the Data Team, yet you kept pushing something somewhere. So, here we are now.

I'm sorry for the experience, but your posting won't change the current situation and only I and my colleagues are here to "face you." Is it now clearer, please?

It's not about my aggression but about the purpose of the forum. No one will get back to you here. Can you kindly accept it, please?


2 months ago

Louhija, it's not worth it... Forget it.

I don't understand the aggressive behavior.

We can only hope that things will be updated in the meantime.


Have a nice day.

Automatic translation:
2 months ago

Same for you:

I politely tried to say that no one from the whole Casino Guru reads the forum; only admins do, so if you both prefer pushing it, it is pointless because only we will read your feedback. I have already thanked you and apologized for the Data Team, yet you kept pushing something somewhere. So, here we are now.

I'm sorry for the experience, but your posting won't change the current situation and only I and my colleagues are here to "face you." Is it now clearer, please?

It's not about my aggression but about the purpose of the forum. No one will get back to you here. Can you kindly accept it, please?


2 months ago

I'm waiting for you to reply to my email.

Automatic translation:
Miidelgado
2 months ago

I'm also waiting for the data team head to reply to my email but let's see if they will ever reply back.

Miidelgado
2 months ago

Thank you. I sent a few reminders on your behalf. However, I do not dare to promise you a date.

I'll be back very likely on Thursday; feel free to update me when I'm back at work. I still believe that we all share a common goal, and I'm not in opposition.


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