If you want to discuss anything related to Winnerz Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

My balance changed from 300€ to 49€ without any explanation. Supports does not answer and no any cash balance history in site. I can't understand why 7.4/10. More likely 1.3/10.

Hello,

did you play with any bonus, please?

Reputation is explained clearly:

Feel free to read it here: http://www.kpvfaw.com/winnerz-casino-review#tab=js-tab-reputation

Even a good casino can make a mistake and if they do not communicate with players it may cause unnecessary tensions. So the 24/7live-chat ignores you?

I think it should be noted that a vast majority of the reviews for this casino are obviously paid for and fraudulent. That is sketchy.

Yes, it is, sadly even if we do our best to keep the user rating clean and unbiased, we just can't cover it all.

One example says it best:

http://www.kpvfaw.com/forum/casinos/n1-bet-casino---general-discussion#post-38817

The slots in this scam are rigged! Especially the Play n Go slots. If they are original or not rigged, I'll be running through a gas station with a torch and whistling a happy tune. Did you even check this casino properly before you gave it such a great rating?! I'm starting to lose 100% trust in Casino Guru reputations!

Our data team works hard every time they prepare a review for an online casino, but if you feel that something is wrong there with the games, the best way is to contact the payment provider and even the licensing authority.

You know that only they can check the games and control if everything is well at any online casino?

We, as Casino Guru, can do really little for it, unfortunately. So the best way is to gather any kind of proof of what you're saying and send it to the licensing authority, as I said.

We will surely appreciate it if you inform us about anything you will be able to find out, of course.

May I ask you what made you think that there is something wrong with the slots, though? ??

So I tested this casino yesterday and I am certainly one of those who is very critical of casinos. That is why I want to clarify some of the criticisms that have come up above me. When you play with a bonus and open a game, you will see 2 amounts in the game! The real money amount and the bonus amount below. You always play with real money first and every spin you make is automatically deducted from the real money. Every win you make on these spins is automatically allocated to the bonus money. This means that if you have 50 euros in real money and you play with a stake of 1 euro, you can do exactly 50 spins and then you continue playing with the bonus money. On the subject of manipulation - Playngo used to be one of the top providers on the market for me. But they are no longer! Their games are, how should I say, worn out - and I can tell you that with every update that was made, the slots have given less and less than they used to. Because there are fewer scatters running through, you notice when you have, for example, 2 scatters, and then you look at the remaining reels to see how many more scatters are running through - far fewer than before.

And that's the case with all casinos - not just with Winnerz Casino, you can trust me on that.

So now to me: I will give some ratings in stars 10 stars great-1 star shit!

bonus 7 stars

Bonus: I think the bonus is absolutely fine and would be happy if all casinos worked like this. I think 20 times the bonus + deposit is fine, there are much worse bonus requirements at other casinos.

But you also have to be careful - from what I've read - the maximum bet for the bonus is 2 euros - if you bet more, the bonus is gone!

And there aren't too many games listed that you can't play. And if you look at a slot image and see a castle in the top left corner, you know that this is a game that isn't allowed to be played with a bonus.

Layout- 9 stars

I love it when the background is not black but white - it gives me a much better feeling about casinos like this. You can tell from the pictures whether a game is blocked or not - as long as you are playing with a bonus.

Other things like promotions or accounts are also easy to find!

But these 9 stars are just my personal opinion regarding taste - tastes are, thank God, complex!

Support - unfortunately I can't say anything about that, I didn't have to find any support for help, which is actually unusual, because when I wanted to make a withdrawal, I always had to struggle with support. That's why I can't judge it fairly.

Verification- 10/10

Verification: As you know, you have to have your account verified, at the latest when you want to withdraw money from the casino. You can use the usual procedure - you send the requested items via the casino's website and have to wait about a day until it is verified. Usually you will then find things that mean you cannot verify it and you can submit documents later.

It's different here. I started verifying my account via my cell phone at 3:35 in the morning.

You say what you want to verify - for example your identity - you have to upload a photo from your mobile phone (this also works on your PC if you have photos of your documents there) of your ID card or passport. Then the system tells you that you need a photo that you can use to prove the address you have given (no more than 3 months old) - a bill from your telephone provider, for example.

Then the system asks you to take a selfie with the camera.

My account was verified within 5 minutes. Now I just had to send a receipt showing what I had deposited. In my case it was Skrill (I always pay with Skrill or Neteller). You can easily take 2 photos from your computer, one of the deposit and the second photo showing that it is also your email address. Sent and a few minutes later this hurdle was also removed!

That means I didn’t need 10 minutes for full verification in this casino!

payout-10/10

Payout: now comes the bombshell. I've said it again and again - any casino that claims a payout with Skrill or Neteller takes up to a day - is a LIE!!!!!!!!!!!!!!!! Unfortunately, I can't say anything about how it is when they pay it out to your bank account. I can only talk about Skrill or Neteller here. But I would recommend it to anyone who plays online casino. Because no bank likes to see you spending money on the casino!

This statement only exists for one reason - that the casino wants you to keep playing and lose your money - because the chance that there will be more money on top afterwards is slim!

I had my verification done at 3:35 and it took less than 10 minutes. I had the 3-digit sum paid out to Skrill at 3:43 and a minute later the sum was in my Skrill account.

All I can say is TOPEST!!!!!!!!!!!!!!!

That's why, for me, the casino belongs very high up on the stairs!

Thank you once again for all these insides of yours. We appreciate it.

As I can see at the end, your rating is not that bad. Right?

So, what do you think? Will you continue playing there?

Also, if you wish, submit your user review here and help others by informing them about your experience.

I will certainly continue playing for a while, because the important thing for me - account verification and payout worked within 10 minutes

I also read what you wrote and I think it's logical, the way you described it, that you will stay here to play. If there are no significant problems, then there is no reason not to. 

I hope you will do well here and make as much money as possible.??

It's unbelievable that you're labeling a scam casino as a fair casino. For me, that's enough of an answer to the question: I shouldn't pay any attention to your reviews at all, because they're not accurate! It's a shame how much people can be manipulated for money. Goodbye, Casino Guru, I've seen the last of you here!

Hello,

if you have some issues with the casino, I suggest you complain about them. As you may assume, one number consisting of several aspects can never match everyone's experiences. Thus, if you ever feel that any casino has been unfair to you, our specialist will freely investigate and if the casino truly did something against fair gambling, there will be consequences. Yet so far, we only know you are not satisfied with the Safety Index.

How about you instead tell us what has happened to you? We are here to help.

+Fast deposits and withdrawal.

-customer support no one answering in chat after 15 minutes of wait

-capped betting size to very low odds after withdrawal

Started

casino games with 200€ deposit and games was nice and active. Then did a withdrawal of 750€ and was left with about 500€ and tried to do some sport betting after withdrawal but suddenly the max bet size for single bets was capped to about 30-50€ with 2.8-4.0 odds. There was no limits before I withdrawed. They surely rigged the betting and wanted me to continue at casino to lose more to dead games.

Lost trust for this company. Trying to get answers for reasons why they do this but getting nothing out of them. The support doesnt answer. Thats it for fun games when system gets rigged after withdrawal.

Skip this rigged site, just go stake where games are good. Don’t bother playing in small casinos anymore. Games are dead everywhere else because these small casinos only steal as fast as possible. If you somehow manage to win once then run fast and close their product for good.

Hello,

Thanks for your observations.

Just a question if you don't mind me asking. Is it possible that the casino/sportsbook management lowered your personal maximum sports bet? I mean, the term "rigged" usually means the game's RTP or odds are intentionally but also secretly lowered in general.

When it comes to betting, the way I see it, sportsbooks do that quite often to avoid low-risk betting... Not saying this is cool, of course.

Well, this is not how the games get reviewed. I'm afraid. You'll at least need an extended gaming history. Though it is very popular among players with certain superstitions, disconnections or technical issues are not proofs of manipulations.

I suggest you collect the history and then ask its licensing authority. That's the procedure, not a few screenshots, if you don't mind.