My withdrawal was declined in gentine casino

Why did my withdrawal being declined?

Hey,

I personally would need more information. When exactly did you ask for a withdrawal ? Was your account fully verified ? Most casinos check certain documents when making withdrawals.

Have you ever played in a casino and managed to withdraw something ?

Is there anything else you could tell me to know a little more about the situation ? And one more additional question, did you mean Gentine casino or could be here some mistake ? Can you please sent a link to this casino ? 

I'm just trying to understand what might be going on. Let me know if you're still interested.