Hi, they haven't sent me any coupon yet and they told me it would arrive on Monday.

Hello, they told me that I would receive the prize coupons on Monday. I haven't received anything yet?

Hi, Juraj texted me that you got it this morning. Could you confirm it for me please ?

Yes, ready, thanks. They sent it to me very kindly.

You're welcome and I wish you the best of luck for the next tournaments. ??

When are the next tournaments due to start?

Hi, according to what I see, the monthly and weekly tournaments have already started. Are you a part of them and do you play ? ??

Ok they are showing today. Yippee

I already received the first place prize, thank you. I ordered it through Amazon and it arrived quickly. Thank you very much for these tournaments.

Great, so may you do well and place in the best positions. ????

You are welcome, we do it for the players. Although there are only a few places rated with a win, I would like everyone to be there at least once. ??

Hello everyone, hope you are well and have a nice first Advent, I have a question, I won and wanted to ask how long it takes until you get an email with the voucher.

I mean the monthly tournament

Hello, since it just finished you'll have to be a little patient. Juraj has to get the vouchers first before he can send them out to the players, but you don't have to worry about not getting one. I can't tell you the exact time frame because as I said they have to come to him first. Once he has them you will be contacted to confirm your email address. 

But if you haven't received it for a longer time, feel free to write here and I will inform you what stage the situation is in and when the players should receive the vouchers. 

And not to forget, congratulations! ??????

Hello, I confirmed my email two days ago mfg

I don't know how to play

That is the right thing to do, and now you need to wait for your voucher to arrive. Hopefully it'll be soon.

What exactly, please?

Tell us what you would like to play, and we'll try to help you out then.

How long can it take until it arrives?

To tell you the truth, I am not sure. I know that we were waiting on Amazon to get the vouchers. I hope it won't take long.