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HomeForumComplaints DiscussionCasino Epic account locked for withdrawals

Casino Epic account locked for withdrawals (page 2)

3 years ago by kongeroa
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12,029 views 26 replies |
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veraaa49
1 year ago

I'm sorry,but this must be some kind of a missunderstanding.

Did you notice that we are not the Epic Casino,please? Keeping an eye on this whole conversation makes me feel like you seek something that is not here: anyone from the casino.

So, please explain your issues, this is what matters now. If you fail to do so, we will be unable to support you when you need it.

Please let me know whether you understand now. ??

1 year ago

Hello! My account at Casino Epic was verified after I submitted my details and then there were no problems with withdrawals. But now it says account "not active" can't log in, have written to casino epics support without any feedback from their side. What measures should I take? Lawyer?

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Automatic translation:
Nina92
1 year ago

Hi, I'm sorry to hear that suddenly there are some issues and the casino is not responding to you at all. 

However, how long have you been without an answer? Did you have any money in your gaming account ? 

Let me know so I can try to help you.

1 year ago

Hey. Can yes take out Min bengar

Automatic translation:
marguskomussar7
1 year ago

Hi, I must have missed the point or I don't understand what you wrote. Could you please explain ? 

Jaro
4 months ago

Hi,


I appreciate you following up. Unfortunately, nothing has changed since I last reached out. I still haven’t received any response from the casino, and I’ve even tried calling the number they’ve listed on other sites, but no one answers.


My account was verified by the casino, and I was initially able to make withdrawals. However, they suddenly disabled my ability to withdraw funds while I still had a seven-figure balance in my account.


Let me know if theres anything else I can do or if you have any advice on how to proceed.


Thanks.


Nina92
4 months ago

Hi, I see that you contacted me after a long time and I am not sure if it will be possible to do something for you at this time, but we can at least try. 

If you say that the casino has blocked your account and you still have money in there and nobody is answering you, then I would try to file a complaint with us. 

You can use this link. ??

Our team will look into it and see if something can be resolved or not. 

Are you up for it?

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