Sadly, it happens. Let's just hope that the player will get more "educated" soon. ??

On the 1st of January 2023 I played at ice casino I made a withdrawal of €251.20 and until today I still haven't received the money

I'm tired of sending messages to the chat, they only know me to say that I have to wait that they can't do anything but that I'm going to receive it but the point here is that it's been 3 weeks and nothing of the money and they don't help me.

They are a scam! They confirmed the documents on Saturday and sent 1300 of which my withdrawal was 3 thousand! Then they blocked my withdrawals through the pix, they said that the pix was not working, that is, they blocked me from withdrawing my money. I had an idea to change the bank account for another one and it worked, that is, they blocked my bank so I wouldn't accept the pix from the already verified account! Be careful people don't fall for the scam

I never had any problems with them, it was the first time last month I withdrew a thousand euros and everything went well.

This time it's only €251.20 and the withdrawal has been in progress for 3 weeks they never deposit again and the answer is always the same wait

Same thing CMG

I'm sorry to say that but it seems that the casino is still in delay, some players even get issues with the payment provider as the reason. Feel free to browse the casino's main thread for more details. I suggest you wait. As far as I can tell the casino pays, it just takes some time now. ??

You can also find the same results in the complaint section.

Hello,

I can only provide the very same comment about the current situation:

"I'm sorry to say that but it seems that the casino is still in delay, some players even get issues with the payment provider as the reason. Feel free to browse the casino's main thread for more details. I suggest you wait. As far as I can tell the casino pays, it just takes some time now. ??

You can also find the same results in the complaint section."

It's good to hear that Ice Casino is not a scam. It's important for players to be able to trust the online casinos they choose to play at, so it's reassuring to hear that the casino is legitimate and that players are able to receive their money as long as they have uploaded all the necessary documents.

It's also worth noting that online casinos like are regularly audited by third-party companies to ensure fairness and safety for players. This is another way to ensure that the casino you're playing at is legitimate and that your money is in safe hands.

When it comes to online gambling, it's always important to do your own research and to choose a reputable casino

Tired of their endless mailings!

Any chance to unsubscribe from those emails? ??

Radka the only i have to say is that your site give 10/10 in Ice Casino. And general in Altacore N.V.

I stop play in Altacore N.V. because your site say the wrong opinion about them. Look the stars from the players.

The only reason i took my money and from Ice casino and from casinozer, is because i open a complaint in your site. From Ice casino i took my money 1 month later and from casinozer 4 months delay.

I agree with your arguments, obviously, lots of casinos are experiencing troubles with a 3rd party payment providers. If you read the review page "reputation explained", you'll find out that we focus on different long-term aspects. Not every player has his /her payment delayed, sadly it varies, but as far as I know, all players with delayed payments in IceCasino have got their winnings. So, the potential that you'll be scammed - that you won't be paid at all, is minimal. That's what we mainly focus on in the reviews.

I agree, for the best picture browse user reviews, just keep in mind that most players only tend to provide negative reviews, because if the casino is working smoothly and players are happy, most people see that as a standard - no review submitted.

Well, I would not be happy either of course, but you got the winnings - could be worse. ??

For sure, i get my winnings. I used the simple method to stop play after a big win until i receive the money in my bank. The most players as gamblers they play again and again until the player loose the money.

At Ice casino also and at casinozer i didn't play again and i will avoid all the Altacore casinos.

This casino is not a 10/10 as you describe that i said, for sure there are worse than this casino.

All here we know they use these methods to return the money in the casino account. And all we know they say lies.

I made a withdrawal of 2300.00 eight days ago every day I went to the chat they told me the same thing wait 24 hours 24 hours passed I went to the chat again only they told me to wait 24 hours when it was today I went there man blocked chat

I do not have proof that Ice Casino is delaying payments on purpose, on the other hand, if you check complaints and discussions, you'll find that payments are delayed in general, no matter how much you wish to withdraw. So I would say that it is a first in first out method. ??

Hello, I am writing about ICE Casino. Last week I won CZK 55,000 in the casino. I applied for a withdrawal, after two days I received an email saying that I had to provide documents. I did everything as I should, after three days when I didn't receive any money, I politely wrote to them on Email when the money would be paid to me. I wanted to look at my account, and out of nowhere it is blocked, no one communicates with me. I write them no Email and no answer. You don't know what to do with it, it's quite a decent amount, and I'd like to get it. thank you for the advice

Don't worry man Casino Guru give 10/10 stars. But the players rate with 1 star. Altacore N.V. had paid very well casino guru. If you win the money just they block your account as everyone here. Or they don't pay you like me and delay 1 month with open complaint.

So what can I do to get my money?

hello

Who or what is the CHS?

Hello,

I wouldn't bet too much on the player's reaction, this casino pays out every legitimate win. Our Greek friend also got his money - you can see for yourself here . ?? I would point out to fat that the complaint was resolved on 7/7/2022. So it's not very current. However, your account is most likely blocked because verification is in progress. The casino is probably now investigating whether the win is in accordance with the rules, whether you really played and whether it is possible to pay out the win.

I agree that the player should be informed about this procedure so that he doesn't have to look elsewhere for an explanation and personally I don't really understand why casinos don't do this. I suppose there is no time left for that.

But the important thing is that the verification of the account and the player is necessary and precedes the payment. We tolerate 14 days for account verification and associated payment. For higher amounts, the casino can check the so-called anti-money-laundering - that is, that money is not laundered through the casino, and this sometimes takes time.

I think patience and cooperation are the most effective solutions.

This is also proven by the number of resolved complaints - not a single one remained unresolved:

I'm keeping my fingers crossed that the verification is quick and in order. If you don't like something, write or consider filing a complaint. You can learn more about anything here .

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