I hope so too. I have already anticipated that if you were to help me solve I will donate part of the amount to charity in addition to making a donation on the forum, so cheer for us.

That's a very noble idea; however, we at Casino Guru do not charge players at all. ??. We help for free. So, once you get paid and I hope it is going to be very soon, give our theoretical portion to the local animal shelter instead. Or to the charity you mentioned. ??

Of course, you have my word on that. The only place that money should not be is in the casino's pockets, they are already playing with an edge and cannot afford to default on their debts by stonewalling or invoking unfair terms.

Deal ??.

For now, I would like to focus on the withdrawal. Has something new occurred, perhaps? I know we are slightly after the middle weekend; I'm just getting really worried you know.

Still no news. I also sent a new email (very friendly) asking for explanations and reporting that there was also a complaint on CasinoGuru. They ignored me for the umpteenth time, I never managed to get an explanation for the measure, they certainly don't even know what to appeal to.

I hate to be that direct, but I'd say they very likely do not care about the problem very much!

That's why I am so worried.

Hello, I created an RTbet account in a Telegram group, I deposited 80 euros, but I decided to withdraw them again, I have been waiting for the withdrawal for 6 days, and I find it impossible to even enter my account, since I get stuck at the beginning of the loading screen, I cannot contact support or do anything, what can I do?

Hello, I have a problem with RTbet and I'm very worried. Could you help me find out if my money can be returned and explain my situation?

Guille, the same thing is happening to me, I'm very worried. It happened to me yesterday with the 100 euros and I can't get them back.

As I have often written in this thread, RTbet has withdrawal times that tend to be infinite. The only way is to create a wallet on FunId and withdraw with that. From FunId it will then be possible to withdraw to credit cards or crypto wallets with much more reasonable waiting times.

So with a lot of patience and doing things right, will I get it? Thank you so much. Finally, an answer.

Yes, just do as I told you.

Hi, if you can't get into the casino and you have money there that you want to withdraw, then in this case I would probably file a complaint on this link. 

However, I suppose you will also have to wager your deposit to be able to make a withdrawal, because that's often the way it goes in casinos. 

Is it still persistent that you can't get into your account?

Hey, I saw you read what another player recommended, do you think you'll listen to what he says? You can't get into the account either?

Good evening. Thanks also to your help, my complaint has led to the release of the funds, so I will keep my promise by making a donation from me and CasinoGuru to the Save the Children charity. Once the donation is made, I would be happy to have an email from you to send the donation receipt to.

Hello! Aaaaaaaaaa! It worked? Just amazing!

If I may be that bold, I would say charity is something not suitable for receipts. Make the charitable donation and consider a local public animal shelter if that option is available; I believe everyone will appreciate it.

?? YOur choice of course. I'm just so glad you made it.

Yes, I think I would not have solved it without your intermediation, so thank you again! I confirm, to keep the promise made, that I donated 10% of the amount recovered to the Save the Children Italia organization via online donation with PayPal, if you want I am ready to share their donation receipt (with identifier) and the PayPal payment receipt.

I am a software engineer, but I remain very intrigued and interested in the work you do to protect players from casino abuse, it would be great to collaborate with you in some way if needed. Thanks again!

Hello, Hijacker!

We are all truly grateful for your kind words and charitable heart! I'll let my colleagues from the Complaint Team know about this precious post; it was them who did the hard work after all ??. Also, I send a note to our dedicated tech guys too. One never knows, right?

Good luck in your interesting job and if you need us, you know where we are. ??