They said I had won a tournament because they won't give me my winnings.

Could you perhaps tell us more, please?

In which casino does all this occur?

Look, what happens is that maybe I don't understand well. I'm new, but I've won three or four tournaments and I don't see where to spend my bonuses, my coins, or I don't know what you call them. I would like you to guide me because I've won several, thanks.

Hello, are we talking about Casino Guru tournaments, please?

Well, congratulations! The prize has always been an Amazon voucher, so you won't find any bonuses or coins. Did you check your email box, please? In order to receive the prize, though, you must confirm your email first.

Let me know how it went, please.

If you ever struggle, navigate to the tournament homepage and read the FAQs—those might help.

https://es.www.kpvfaw.com/torneos ??