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Hi, Tomas is on vacation at the moment and when he gets to your complaint he will surely close it. I saw that you have already received money from the pending complaint, so would it be possible to wait for some time before he closes it and then we would also close your account? Would that be acceptable to you? ??
Although I would like to close your account, I am unable to do so while your complaint is still open. Hence, do you prefer to wait for the complaint to progress to its end, or do you want to forfeit the complaint and close the account for good, please?
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