I have found an exciting game...play at wildsino.com casino and collect winnings, make a withdrawal request = bonus game where the balance of the game account is the bet. Let's move on to "KYCRALL" where numerous agents appear on the screen trying to confuse you with various comments that have no logic. Who takes the pot is not recorded in the rules of this game. Withdrawal requests are initially rejected and finally blocked. But....I have been playing this game with wildsino for 2 weeks now....I have won points for my www.kpvfaw.com profile and will soon get an "expert vacancy". I am "happy" to say that DEPOSITS to WILDSINO.COM casino work great.

At least you still keep your humor. I like that, and of course hope for the best for you. ??

Thank you for your support....when you take the "humor" away......there is nothing left. A truly exhausting battle, however, I have decided to see what the outcome will be for the accuracy of this sent statement. The casino's goal and interest must be to withhold my funds.

We'll be watching your case closely as well, and hopefully soon there will be more to learn.

Today 30.3....28.3 again a new document was requested which I sent. Wildsino.com states "processing takes 24h", now 48h has passed and no progress and withdrawal blocked. I have been uploading documents for 3 weeks now. The casino is waiting for final frustration and loss of funds.

That's exactly something you definitely don't do. Don't lose your money because if that's what the casino wants, then it can happen to many more players. Patience is important, even if the wait is tiring. I wish everything would turn around and turn out well as quickly as possible. What document did the casino ask for?

On 28.3 wildsino.com asked for another bank statement which I sent. It was "under review" for 3 days and today I received a notification in my profile that some documents need to be sent, but it doesn't say what...? Attached is the document request that just came.

Hmm and did you ask them on live chat or by email what they need? 

Yes, I asked but there was no answer. Yesterday the documents were approved and a withdrawal was possible. I made a withdrawal request, which has been "reviewed".....the story doesn't tell how long it will take...???♂?. (I strongly believe that the guru's review of this casino is misleading. I think the main focus of the review should be on user feedback, which really doesn't support the guru's review) as far as I understand, the most important thing is reliability, kyc/money transfers, customer service.

So at least something has moved forward. We don't control how long KYC takes. It can be individual for everyone and you could have difficulties and another player could be verified in 3 days. You can't immediately lower a casino's safety index based on some experience. That's why I always recommend players to check the complaints or user reviews because it is also very important what real experience players have. We try to do this as best as we can, but if someone tries a new casino or is not looking for any information, then it is difficult.

If you have just checked now, the casino could have acted faster, asked everything right away and if something is not right, tell the reason, that's a fact. 

But until you verify, you don't get a withdrawal in any casino and therefore some casinos can do this process quickly and others do it more slowly. If this keeps happening, I believe our team will come up with something to alert the players.

I filed a complaint against casinoguru and the review of, among others, wildsino casino. The guru's review is misleading to players and is supported by several user complaints and forum posts. My own emotional review is red 2.4. It was a really heavy and frustrating kyc/withdrawal process.

Your review will be approved or rejected depending on the complaint and its outcome. You don't have to worry about us holding it back, we just have our own processes for how we approach such things.

As far as the complaint goes, I saw that the casino made it clear that they sent the money yesterday and that it may take a few days for it to arrive. I wonder when. They also described some other things that are obviously important to you, so you might want to read that. 

The fact that they are interested and doing what is necessary and cooperating with us speaks volumes. There are many casinos where they would not even dare to write us back and your complaint would remain unresolved. This is one of the reasons why the casino has a pretty good safety index. 

The whole process has to be taken into account.