Others may be able to assist with merchants responding as I know a few have challenged it back, maybe need to share what they have said as if they have made up your details then go back to bank and notify them you didn’t sign up/receive the goods etc.
Regarding the bank refunding, if no response then they will refund they won’t deny you a refund, I suggest contacting them for an update and if they need more time request they update you in regards to any challenges. If no challenges then request a refund, the issue I had with Barclaycard is unless you actually speak to disputes then the handlers are not the best, again call them and ask to speak to disputes they will give you the correct answer. Assuming no response then you should get the refund pretty quickly.
Regarding the addiction well done on already being signed up to Gamstop have you also tried to install Gamban it’s free UK residents I think available through talk, ban, stop?
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