Dear Team,
My bank has recommended that I contact you with regards to suspicious transactions on my account. I hereby request an immediate refund on transactions made through your payment system, that then went to an illegally operating gambling site.
This practice is called "transaction laundering", and is typically used to disguise the true purpose of the transaction, thereby bypassing card blocks by using an incorrect Merchant Category Code (MCC).
This is in direct violation of Mastercard and VISA regulations (delete Visa or Mastercard whichever one your card isn’t with) and qualifies the transaction for a chargeback. Furthermore, I to this day have not received any service or goods from you.
I have many transactions before this date
These are the transactions in question:
CARD NUMBER (1234 56 **** 7899)
Transaction Details XXXX
I can attach my bank statement(s) showing these transactions if required.
I must inform you, that if I do not hear back from you within 7 days, I will be filing for a chargeback with my bank.
If there is anything else you would need from me for processing the refund, please let me know.
Regards,
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