Anyone ever dealt with spins heaven or any sister sites?

I have emailed tpp volt technologies about an app refund as they used their platform to buy crypto from a Polish site for a casino site and they are FCA regulated

Hi Martina thanks for your help have you ever had dealings with this casino before? And what is your experience.

It took a few weeks to be honest but I said my bank was closed (it wasn’t) then just gave them a Revolut bank and they bank transferred it me

With GoldenBet I raised them as disputes via Monzo as no service received. Explained there a fraud casino and operating illegally in the UK. The bank rejected them but the casino refunded me every time I raised it.

Seemed to be enough to make them do it. They only sent them when I raised the charge back too.

Feel free to email me if you want more help. Would appreciate if anyone has any information on MyStake and the below processors.

Nikotpf*webops

Nikotpf*concord Market

Zpaympf*toolshaven

Zpaympf*theplatinum

Zpaympf*gamingstore

Spaympf*clmnt

Spaympf*skinsonly

Spaympf*zyph (Think it’s Zeffy)

Mine is revolut so really dont know the issue here! They said it was done last tuesday and id have it latest 22/04 and then today they said that it bounced back .. nothing since

Well talk of the devil.. i just got it!

So you raised merchant disputes?

How did goldenbet know because they obviously use 3rd party payment processor.

Hi, I've been arguing with them for over a month, Revolut doesn't want to help me because they closed the appeal and KTM says that they can only get a refund from the bank. I'm going around in circles with them, I'm tired of trying.

I have done and provide evidence on the Goldenbet account. They very stupidly give me 24 hours access a few days ago which means I have really strong evidence in the event a merchant challenge.

they have been reported to FINTRAC and and they will not confirm where my money was sent to.

refused a SAR, so reported regulator

I have an exec complaint with my bank around justifying how it’s not APP fraud, when falcora do not process gambling and the person receiving the money is not some I haven’t corresponded with. money laundering and all that fun stuff.

my histrory show significant rejected withdrawals for some significant amounts. End up loosing it all due how they operate

probably come to nothing but worth highlighting what they are doing.

Great stuff, thank you!

Do you think contacting my bank directly (Monzo) or trying to go through Falcora Finance would be best?

Ye raised the disputes with Monzo on basis didn’t receive services. But these were rejected. However it seemed to be enough that GoldenBet refunded me as I got a payments refunded the next working day.

You’d have to go through your bank for that and raise it properly. Ask chat GPT to write you out what to do.

I tried with Chase and they wouldn't even raise them.... Suppose it's pot luck and dependent on what bank you're with

Ye I have the same issue with Starling you have to go via live chat can’t even raise them on the app. Monzo rejected mine but seemed to be enough to have golden bet issue the refund.

Did Starling raise them for you through the live chat?

Did you reported to FINTRAC over their secure fax or via post?

There investigating however they have used the normal T&C and said they won’t be able to previously so not expecting much. Just happens that it’s that account which I hold most the deposits against. There are 9 different payment merchants they have used.

Can you escalate it from live chat?

All of mine are with Starling!

Out of interest had anyone had success with transactions made from a Starling account?