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They literally do not respond, I’ve sent numerous emails, even emailed the co founder, Joakim hultin!
merchant location would be one errr nothing else that would help tbh, unless they do a investigation. I doubt they would do that, unless you try and raise a claim, in which case they will try and contact the merchant
Little tip guys, CHATGPT is everyone’s best friend for what we are doing
it’s amazing using the information on your statement and finding the merchant. It’s also good at checking for socials for the company and director.
It not 100%, but the network of business in Africa, that I would never of found have now been located and contacted on multiple platforms
it also a good to summarise the finding for the bank.
Great for complaints, letters etc.
If you ask it will review the forum and pull out what you need.
I dont think they are my bank raised chargebacks on them and they refunded a couple of days later after they were raised
Thanks to this forum I have received my first refund! Here’s to hopefully more. Thank you everyone for providing information
another one that I cannot find a contact for:
Blogwizarro ltd Eurhull
When searching I am getting some company information, see below:
Other software publishing
Ready-made interactive leisure and entertainment software development
Business and domestic software development
Other information technology service activities
This company is based in Hull England, which is about a 40 drive for me. I could go knock on this guys door lol.
Decent template to use if any of you guys want to use it
Dear [Bank Name] Disputes Team,
I am writing to formally raise a complaint and request urgent action regarding a transaction that has appeared on my account:
Merchant Name:
Transaction Date: [Insert date]
Transaction Amount: [Insert amount]
At the time of this transaction, I was (and remain) registered with GAMSTOP, the national self-exclusion scheme for gambling services in the UK.
In addition, my [Bank Name] account has a gambling block enabled, specifically designed to prevent gambling-related transactions from being processed.
Despite these protections, this payment was processed because the merchant miscoded the transaction, disguising it as a non-gambling service. This resulted in a clear bypass of my gambling block and self-exclusion, exposing me to harm that I had actively sought to prevent.
This situation constitutes a misleading commercial practice under the Consumer Protection from Unfair Trading Regulations 2008 and a failure of duty of care by both the merchant and the payment systems involved.
Under FCA guidelines, financial firms are expected to take reasonable steps to protect vulnerable customers, particularly when a gambling block is active. The incorrect coding of this transaction also undermines the effectiveness of such protection measures.
I am therefore requesting:
An immediate investigation into this transaction.
A full chargeback under grounds of misrepresentation and breach of consumer protection regulations.
Written confirmation of the actions taken to address this complaint.
If this complaint is not resolved to my satisfaction, I reserve the right to escalate the matter to the Financial Ombudsman Service without further notice.
Please treat this matter with urgency given the vulnerability context and the risks involved.
Yours sincerely,
[Your Full Name]
[Your Address]
[Your Account Number]
[Your Contact Information]
Yes that was just a small one Niki there was a larger one the thing is this is what can happen when you lose control and it shows you the extent of the scam, the sknmgmt I am still waiting on the refund after winning the objection, the thing is I am still £28k in debt
Paul I know the feeling mate, I am 2 years into a 40k dept plan. Last 2 months I have spunked most of my wages in the first day , it could not happen if they did correct mcc codes
i think when I get paid next month I am going to try gamblock apparently once it’s on your phone or laptop it can’t be removed,
how far can you go back with these payments, is there a set time
Hi bud I cut up my bank and credit card yesterday reluctantly but I have did it before it is not the total solution but it will help.
Been absolutely shattered the last week walking about like a zombie again I need to hit the reset button again and try and rebuild.
I honestly felt like chucking it in the other day all together I was tired and drained and mentally destroyed I spent all day on the slots till 11pm at night and never ate anything about 13k down again but got a positive reaction yesterday and the sweat was dripping from me in the gym I wanted to punish myself for what I had done.
I was going to walk away from this forum but I need it to survive, I have tried everything to stop mate.
Gamblock is great you need to get it.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
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