Has anyone else had this problem? Robocat casino kicked me out mid-game and now I can't access the site. I've tried different browsers and mobile phones. The message "RBAC access denied" appears on the screen. I haven't done anything to block it and the whole site seems to be down. Is there any reason to worry, because I have money stuck.

It's working again.

Hello, so everything is fine now, yes, was this the only problem you had in the casino? How long did it last? Did you ask the casino what caused it? ??

Has anyone ever received all of their money from Robocat? The payout and support are a complete disaster; nothing happens! The site advertises fast payouts, but they keep giving the same answers!

Hi, I don't know about the other players but I replied to one of them today and he got the money. Of course he had to wait I think about 10 days if I remember correctly. But he only got 1500 so far, because the limit said it was 500 per day.

Anyway, how long are you waiting???

Yes, I also have three CHF 500 "in process" payments since May 22, 2025, and to this day, nothing has happened, and I keep getting the same responses. I also have CHF 12,000 in my gaming account that I haven't touched. So, if this continues, I won't have it all for another 12 months! My only question is, will you ever pay it out at all...? All payouts should be made to my Skrill account. I'm afraid that won't happen.

I think that if the casino sent the player the money I was talking about, you will be able to do the same. Of course, if you didn't break anything and everything was fine on your side. 

He also had a few thousand and therefore waited for three withdrawals because supposedly you can only have 3 active withdrawals and he got all of them in one day if I understood correctly. So, try to be patient and even if it takes longer, don't gamble with the money or give up. 

If it takes longer than 14 days, get in touch and we will try to help.