Chat support was available 24/7, even during Holy Week. There's no way to set limits on the website, and the chat offers no option other than to wait for a response.

I think the casino's intention is to take advantage of players with these types of problems; I can't find any other explanation. I think it would be very easy for them to block an account (or just deposits), and yet they don't do it, despite me seeming really desperate.

Well, if the chat is just a chat worker and the associated team is not working I guess there is not much else to say. ?? However, I see the total absence of any kind of responsible tools as a giant disadvantage.

Do you mind submitting a complaint regarding the failed self-exclusion request? I think it is worth a try.

In any case, if you have someone close available, I recommend asking that person to change your casino password as well as the associated email password. Try anything to block the access. Can you ask someone?

Hello Juli,

i did asked for closeure to and no respons in 4 days. I did send 4 email every day!

I dont like this betting site. So i did reset my password and removed my email.

never again with this betting site!

Hello,

I was going through recently reviewed casinos and found this YoyoSpins. The result is not very good; hence, I would like to know how you are faring. Hope your account has been closed by now.

In any case, thank you for bringing the site to our attention.

http://www.kpvfaw.com/yoyospins-casino-review#tab=js-tab-reputation

Hello.

My account was closed 9 days after I reported my gambling addiction. I asked for it to be closed EVERY DAY and only received excuses.

I think it's not only a terrible casino, but also very, very irresponsible.

Thank you. Best regards.

It shouldn't take that long, but it's good to hear that your account is finally closed. 

I hope that similar situations will not happen again and everything will only get better.

Take care!