The player is unable to withdraw her winnings from the casino. The complaint was closed because the player didn't answer to our questions.
Four Crowns Casino - Player’s struggling to withdraw his winnings.
Amount: €800
Four Crowns Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.5
Four Crowns Casino has a Safety Index of 0.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Pauline
Unregistered user
Public
4 years ago
Let’s you deposit and play through wagering then when you make a withdrawal they don’t pay, chat are rude, it’s always the same person and they cut off the chat, you will lose your money here don’t play!
Public
PR Assistant
Public
4 years ago
Dear Pauline,
Thank you very much for submitting your complaint. Before moving forward in your case, I would like to have a little more insight into your case. Did you play with a bonus in the casino? If yes, please let us know which bonus did you use. Can you still login into your casino account? Is your KYC verification complete? Also please, if you have any relevant conversation with the casino regarding your case please send it to [email protected]. Thank you in advance for your reply.
Best regards,
Nick
Public
PR Assistant
Public
4 years ago
We haven't received any news from the player. I'm now extending the timer by 7 days. Please note, that if you fail to answer us we will be forced to reject your complaint.
