The player from Oklahoma experienced difficulties withdrawing money from the casino Funbet, which he initially accessed via web browser. He reported that the casino had requested a $9.99 deposit before allowing him to withdraw his winnings, leading him to question the legitimacy of the request. Despite the Complaints Team reaching out for clarification and extending the response time, he did not respond to the inquiries. As a result, the complaint was rejected due to the lack of information needed for further investigation.
Funbet Casino - Player is facing withdrawal issues.
Amount: $1,000
Funbet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.1
Funbet Casino has a Safety Index of 6.1, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
13 hours ago
Public
Public
2 weeks ago
The casino is the one listed as funbet on this website I initially started playing on web browser
Public
Complaint Specialist
Public
2 weeks ago
Dear cellus123,
Thank you very much for submitting this complaint and for providing additional information related to the issue you previously tried to report on our website:
"I tried to cash out, but they are asking for a $9.99 deposit before I can withdraw my funds. Is this legit or a scam?"
To better understand your situation, could you please clarify the following:
- Did you accumulate your winnings with or without using a bonus? If a bonus was involved, kindly send me a screenshot or a link to the bonus terms.
- Could you also confirm whether your account is registered at https://funbet.com?
- Have you made any deposits into this casino so far?
I hope we’ll be able to assist you in resolving this matter soon. Thank you in advance for your reply.
Best regards,
Veronika
Public
Complaint Specialist
Public
1 week ago
Dear cellus123,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
