Евгений, a player from Ukraine, has already been trying to withdraw his winnings for more than three months.
HITLOTO Casino - Extremely delayed payment.
Black points: 100
Amount: 2,100 ?
HITLOTO Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.5
HITLOTO Casino has a Safety Index of 0.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
No reaction
UNRESOLVED
Case summary
5 years ago
Public
Евгений
Unregistered user
Public
5 years ago
Translation
Three months they can’t send me a win all the time in live chat they answer me expect a transfer
Automatic translation:
Public
Branch Operations Lead
Public
5 years ago
Hello Евгений.
Thank you very much for submitting your complaint. We are sorry to hear that they let you wait for this long. Did the casino provide you with any sort of explanation? Do you agree with Casino Guru contacting the casino about this issue?
Public
Branch Operations Lead
Public
5 years ago
Thank you. We will now try to get in touch with the casino.
