The player from Germany experienced issues with their blocked casino account and confiscated funds. The complaint was rejected due to the player's lack of response to the Complaints Team's requests for further information, which prevented any investigation into the matter.
HitNSpin Casino - Player's withdrawal is delayed.
Amount: €11,000
HitNSpin Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.8
HitNSpin Casino has a Safety Index of 9.8, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
10 months ago
Public
Public
10 months ago
Translation
My 11,000 stolen display blocked and account lost why? The important mafia money take immediately give money never
Edited by a Casino Guru admin
Automatic translation:
Public
Casino Analyst & Complaint Specialist
Public
10 months ago
Dear bartalis1996,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with HitNSpin Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Dominika
Public
Casino Analyst & Complaint Specialist
Public
10 months ago
Dear bartalis1996,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
