The player from Finland has had withdrawals withheld since June 19, 2025, due to a review of his previous bets by the game or sports publisher. He is awaiting the completion of this review to proceed with his withdrawals.
Immerion Casino - Player’s withdrawals are delayed pending review.
Immerion Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.4
Immerion Casino has a Safety Index of 7.4, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Opened
Current status
Waiting for Casino Guru to reply
4d 2h 10m 34s
Case summary
3 days ago
Public
Novice
Public
4 days ago
Translation
Have withheld withdrawals from June 19, 2025. They claim: "Your previous bets are subject to review by the game or sports publisher to ensure fair play. You can withdraw funds again once the review has been completed."
Automatic translation:
Public
Complaint Resolution Center Team Lead
Public
3 days ago
Dear mikomikael,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
Please note that www.kpvfaw.com will never ask for any payments or request access to your accounts. If anyone claims to be www.kpvfaw.com personnel and asks for such actions, do not provide any information.
The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.
Stay cautious and contact us directly if you have any doubts.
Public
Novice
Public
3 days ago
Translation
I have received 2x $1000 withdrawals in the past from this casino. I have also successfully verified my account. My winnings have come with bonus money.
Automatic translation:
Casino Guru is examining the case
