The player from Serbia is experiencing difficulties withdrawing his winnings. We rejected the complaint because the player didn't respond to our messages and questions.
MaxBet Casino - Player’s struggling to withdraw his winnings.
Amount: €1,000
MaxBet Casino
Safety Index:Very highSafety Index
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9.6
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Closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
WHAT THEY WRITE IN THE ADVERTISEMENT LAZ, PAYED 2 TIMES FOR SPINS AND 59% FREE BET AND TALKED TO THE OPERATORS A FEW TIMES AND THE ADVERTISEMENT WRITES ALL TYPES OF PAYMENTS AND CHEATED ME
Automatic translation:
Public
Head of Complaint Resolution Center
Public
4 years ago
Dear Tomislav,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Petronela
Public
Head of Complaint Resolution Center
Public
4 years ago
Dear Tomislav,
We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Complaint Resolution Center
Public
4 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
